West Herr Ford of Rochester

Was able to get car in and fixed quickly, everyone was professional and kind. Service was exceptional! professional and kind. Service was exceptional! More

Bought my Ford at this Dealer 2025 Exsloer 3rd week driving it i woke up to 11 pounds in a rear tire. Not good! My son had scheduled hip surgery in 1 hr. Rushed to put air in it in hopes of a slow leak driving it i woke up to 11 pounds in a rear tire. Not good! My son had scheduled hip surgery in 1 hr. Rushed to put air in it in hopes of a slow leak. Dropped wife and son off to hospital Began calling around for someone to look at the wheel in pot hole city Rochester ny. All tire shop full no empty slots. So I called west Herr and to my surprise they welcomed me with open arms and a friendly smile. They had me in and out in 30 minutes. And the price ? $35! Yes was very glad I called and the others where full…time was important to me that day… and the quality of work was great! Will choose them as priority next time! More

Mark was awesome in the experience. He made the sale flawless. Thanks Mark, best car salesman i have ever dealt with. He made the sale flawless. Thanks Mark, best car salesman i have ever dealt with. More

My vehicle required a computer update. West Herr was able to dispatch a technician to my worksite, and it only took about 20 minutes to correct the recall issue. West Herr was able to dispatch a technician to my worksite, and it only took about 20 minutes to correct the recall issue. More

My wife purchased a 2025 Tucson from Mark Augusty, best sales consultant i've ever delt with, if you expect expertise, friendly and knowledgeable, Mark is who you need to see, you can't go wrong! sales consultant i've ever delt with, if you expect expertise, friendly and knowledgeable, Mark is who you need to see, you can't go wrong! More

Kevin was such a great help getting me the car that I wanted at a price that I could afford! wanted at a price that I could afford! More

Keep up the great work and good customer service and having your car ready on time having your car ready on time More

I believe they are the best team dealership around. . caring and fun .. knowledgeable of Fords, and happening.. Go Team . caring and fun .. knowledgeable of Fords, and happening.. Go Team More

Oil change and auto off and start repaired on time and is working great will see Chris next time I need help working great will see Chris next time I need help More

Amazing as usual. always a pleasure to come to West Herr.I never look on it as a chore. What a nifty coffee machine. I also like the fresh fruit. Also TV and reading m always a pleasure to come to West Herr.I never look on it as a chore. What a nifty coffee machine. I also like the fresh fruit. Also TV and reading material makes the wait pleasant. See you in the future. ROBERT LADUCA. More