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West Herr Ford of Hamburg

Hamburg, NY

Overview
Reviews
Vehicles
4.8
267 Reviews
Call Dealership (888) 298-2246

5025 Camp Rd.

Hamburg, NY

14075

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Showing 267 reviews

October 17, 2023

Alex in service is a Is pleasure to work with. Service was a+ as always Don't mind the six hour drive from brooklyn to get my vehicle service the right way. Highly recommend dealership for servic More

by Mz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Nov 02, 2023 -

West Herr Ford of Hamburg responded

We're delighted to know that you had a great experience with Alex and our service team at West Herr Ford Hamburg! Your recommendation means the world to us, especially considering your long drive. Safe travels back home and we look forward to serving you again down the road!

Nov 02, 2023 -

Mz responded

I would like to do a big shot out to John Foster I recommend them for the highest position in your dealership.

October 17, 2023

By far the best, we have been buying our cars from there for many years. More

by aa81m64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike (service), Vaune (sales)
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Nov 02, 2023 -

West Herr Ford of Hamburg responded

It's an honor to have earned your loyalty over the years! Thank you for being a West Herr Ford Hamburg customer!

October 14, 2023

Personal friendly, service clean, an knowledgeable about the service recall we were there for an other services available More

by Cltupis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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October 13, 2023

Always been very helpful and accommodating to my needs and scheduling making all visits pleasurable Joe Always takes care of me More

by Happy camper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in the truck shop
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October 12, 2023

Jennifer was very pleasant and helpful. She answered all my questions and called me when my car was done as she said she would More

by njd8726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenifer
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October 06, 2023

Robert was very professional and kind and caringI was a week early and he fit me in More

by mstish591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Just Robert
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October 05, 2023

Great service! The experience was very simple and they got me in and out fast! Even came to my work to install. Super convenient More

by jessica.f.czajkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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October 02, 2023

West Herr Ford Hamburg always has outstanding service both in sales and service. Corey in service and Tony Sorento in sales are awesome. More

by jacob kalyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
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September 30, 2023

Very pleased with Jen, my service advisor, and with work done. Would not take my car anywhere else. More

by danscanlon11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer at Quick lane
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September 28, 2023

Your staff attempted to learn my needs, patiently assisted in making the best deal for me. More

by cyberjean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelsey Lamm in sales.
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