West Herr Ford of Hamburg

West Herr has always treated me fair and all the employees have been nice and also helpful. Mike my service manager is polite and knowledgeable and takes good care of me and my vehicle. employees have been nice and also helpful. Mike my service manager is polite and knowledgeable and takes good care of me and my vehicle. More

Always great service at west herr. Oil changed and new tires at an affordable price. Oil changed and new tires at an affordable price. More

Sabrina Courteau was a real pleasure to deal with. She went above and beyond to help me find the vehicle I wanted for the best value. Emmit helped me also with all the electronics She went above and beyond to help me find the vehicle I wanted for the best value. Emmit helped me also with all the electronics More

Great service and very professional. I would recommend to friends and family for service on there vehicle I would recommend to friends and family for service on there vehicle More

Going on a trip, our service advisor Mike Betcher got the car in before the trip, made sure we were good to go. As always, very satisfied with our experience. car in before the trip, made sure we were good to go. As always, very satisfied with our experience. More

They were thorough, professional, pleasant, and my inspection and oil change and tire rotation was completed timely. inspection and oil change and tire rotation was completed timely. More

Service was quick and friendly the time frame was accurate. Would recommend the quick lane service accurate. Would recommend the quick lane service More

I had a great experience. They serviced my car quickly and I didn’t have to wait long. They serviced my car quickly and I didn’t have to wait long. More

We had a problem with a warranty issue on our 2022 Kia Sportage. Rob Lalka was our salesman and he fought To get our warranty issue resolved. He went completely out of his way on a saturday afternoon to h Sportage. Rob Lalka was our salesman and he fought To get our warranty issue resolved. He went completely out of his way on a saturday afternoon to help our family. He got the issue covered at no cost to us. We want to thank him for his extraordinary customer service. He reestablished our trust with West Herr. More

Dealership is first class. Always improving the customer experience with updates to the service department. Service tech is knowledgeable and professional with a personal tou Always improving the customer experience with updates to the service department. Service tech is knowledgeable and professional with a personal touch. More