West Herr Ford of Hamburg

My service advisor, Mike Bettcher remains extremely knowledgeable, informative and attentive to my concerns. He provided additional procedures to address potential issues. knowledgeable, informative and attentive to my concerns. He provided additional procedures to address potential issues. More

Sabrina Was very knowledgeable and helpful to me she’s far as I’m concerned she’s a great sales person and I wouldn’t hesitate telling anybody to deal with her and West Herr Ford far as I’m concerned she’s a great sales person and I wouldn’t hesitate telling anybody to deal with her and West Herr Ford More

Had a tire pressure notification on my dash ,stopped into Quick lane and was taken care of and problem solved in short order by Jessica thanks so much for This an easy fix Quick lane and was taken care of and problem solved in short order by Jessica thanks so much for This an easy fix More

Pleasant experience, most accommodating employees, quick service, safe and friendly environment in which to wait. Would refer friends to this dealership. service, safe and friendly environment in which to wait. Would refer friends to this dealership. More

The dealership treated excellently from the start to finish. Gave a great deal on my trade in and received 0% financing with a 1500 rebate. finish. Gave a great deal on my trade in and received 0% financing with a 1500 rebate. More

Made appointment for oil change online. Didn’t end up in their system. Was able to squeeze me in and complete oil change in a timely fashion. their system. Was able to squeeze me in and complete oil change in a timely fashion. More

The Dealer is great. My salesman was honest and straightforward and really helpful and went above and beyond getting me the vehicle I wanted at a great price. Couldn't be happier and strongly reco straightforward and really helpful and went above and beyond getting me the vehicle I wanted at a great price. Couldn't be happier and strongly recommend West Herr. More

Jerry and his staff are very professional, helpful and knowledgeable. The quick lane is not always "quick" but always a pleasurable experience. knowledgeable. The quick lane is not always "quick" but always a pleasurable experience. More

Rob went above and beyond customer service. Will return for next purchase. Thanks you again. for next purchase. Thanks you again. More