West Herr Ford of Hamburg

They were quick, professional, and courteous. Very helpful resolving the issue. Also helpful with suggestions with other questions that arose. Very helpful resolving the issue. Also helpful with suggestions with other questions that arose. More

on time, price as advertised, friendly and thorough. cheerful workplace makes for cheerful employees -- a tribute to West Herr management. cheerful workplace makes for cheerful employees -- a tribute to West Herr management. More

Our 1st time at West Herr Ford and can't say enough about the staff and service there! It was amazing from walking in the door to driving away in our 2020 Ford Edge within only a few hours. A big thanks to K the staff and service there! It was amazing from walking in the door to driving away in our 2020 Ford Edge within only a few hours. A big thanks to Kelcey Lamm! More

Neve call and not sure what they are up to why they publish the truck publish the truck More

Excellent customer service, they go above and beyond to meet your needs and accommodate to your schedule meet your needs and accommodate to your schedule More

Quick Lane excellent service and very timely. Jennifer was very attentive and follow up was excellent. Thank you was very attentive and follow up was excellent. Thank you More

Great service Kelsey Lamm excellent salesperson. Very helpful and thorough. Would recommend him to others! helpful and thorough. Would recommend him to others! More

West-Herr Ford Quick Lane is convenient and efficient. The staff (Jason Starnes today) are professional and friendly. Overall, an excellent “service experience “. The staff (Jason Starnes today) are professional and friendly. Overall, an excellent “service experience “. More

Duane was very professional and helpful especially with how challenging it can be to find new vehicles. I greatly appreciate him and his team and love my new car! how challenging it can be to find new vehicles. I greatly appreciate him and his team and love my new car! More

Bob in service was great! He was helpful with the diagnosis of the problems I brought the truck in for, and then when my appointment arrived he was very professional, helpful and friendly during the diagnosis of the problems I brought the truck in for, and then when my appointment arrived he was very professional, helpful and friendly during the entire repair process. He communicated with me during the entire time so I was kept aware of the progress and timeline. Thanks Bob- we will be back! More