West Herr Ford of Hamburg

They very promptly contacted me by text & phone. If we lived closer to Buffalo, I would have visited for a test drive, but that won’t happen. If we lived closer to Buffalo, I would have visited for a test drive, but that won’t happen. More

Jason did a great job taking care of my car being inspected. It is always a friendly place to spend while they check out the car. I am always satisfied with the workers at the quick lane. Thanks Ja inspected. It is always a friendly place to spend while they check out the car. I am always satisfied with the workers at the quick lane. Thanks Jason More

Joseph E. --was my service advisor, he provided me with efficient, reliable and knowledgeable service. He is a huge asset to the company. --was my service advisor, he provided me with efficient, reliable and knowledgeable service. He is a huge asset to the company. More

Tony Sorrento at West Herr ford helped me purchase my lease car with a professionalism hard to find these days. He answered all my questions and helped me develop the best plan to purchase my car. I have lease car with a professionalism hard to find these days. He answered all my questions and helped me develop the best plan to purchase my car. I have had 13 cars and most were from a West Herr dealership. More

Dean was very courteous and assured me my car (with a nail in a tire ) would be finished by day’s end and it was. He called me to let me know it was finished, on this very busy day, and that the shuttle nail in a tire ) would be finished by day’s end and it was. He called me to let me know it was finished, on this very busy day, and that the shuttle would pick me up. I couldn’t have asked for more. More

I'm not doing this anymore Filled out survey twice now NO email sent to me for verification IMTAKING THEM TOSMALL CLAIMSCOURT NO email sent to me for verification IMTAKING THEM TOSMALL CLAIMSCOURT More

West Herr Ford Service is excellent. Service Rep Robert is always courteous, extremely helpful and makes sure any issues are resolved and corrected! Thank you Robert! Service Rep Robert is always courteous, extremely helpful and makes sure any issues are resolved and corrected! Thank you Robert! More

Always busy there but they seem to move everyone along rather quickly. Never have I had poor service. rather quickly. Never have I had poor service. More

Dean did a great job for me. Very courteous and informative. Went the extra mile. Would be happy working with him again. Very courteous and informative. Went the extra mile. Would be happy working with him again. More