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West Herr Ford of Hamburg

Hamburg, NY

4.8
258 Reviews

5025 Camp Rd.

Hamburg, NY

14075

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Showing 258 reviews

November 13, 2024

I like the way the salesman handled himself. On the deal. The dealership is awesome. I've been going there for years. More

by frich60626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo, rachel, warranty rep
November 13, 2024

Always takes care of my needs whether it’s sales, service or the parts department More

by Danreliable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean at Quick Lane
November 08, 2024

After a rough start, Cory and his team found the problem and so far the issues are resolved. Cory kept me informed and I truly appreciate his communication of the progress of my vehicle. Thank you. More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
October 31, 2024

Timely work always professional. And and and and and and and and very nice guys More

by Rfcole988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe truck shop
October 25, 2024

Friendly and informative! Maintains professionalism! Explains things carefully! Washes car as a courtesy for customer More

by Diane410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bertinone
October 25, 2024

Quick service and very knowledgeable when it comes to working on my vehicle. Joe in service was amazing as usual. More

by bobbartus199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan and Joe
October 22, 2024

West Herr is a great dealership and I would highly recommend. I dropped my Bronco Sport off yesterday for an oil change to Quick Lane. I dealt with Jennifer and she was very responsive. She called to More

by jlpisar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer from Quick Lane
October 20, 2024

Robert was extremely helpful in checking to see if my electrical problem was covered by warranty. More

by seereiter22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob service consultant
October 17, 2024

Wonderful experience they even drove me to a nearby restaurant. Very grateful for the service More

by wddokey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
October 02, 2024

Fantastic service, couldn’t be happier! The staff all went the extra mile to make sure I got the vehicle I wanted. More

by jemonji
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach, John
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