West Herr Dodge Ram

Making a deal happen that I never thought would. Hello I stopped in to just look around because my kids got bigger and I needed more room. Well I went in figuring that I wasn't going to be able to ge Hello I stopped in to just look around because my kids got bigger and I needed more room. Well I went in figuring that I wasn't going to be able to get out of my lease early (17months) but they were able to get me out of it and into a vehicle that will fit my needs. I highly recommend them!!! Was a pleasure to do business with. More

Great customer service West her was excellent deal with and our car salesman Anthony was the best. He worked really hard to get us a great deal and we're not exactly easy pe West her was excellent deal with and our car salesman Anthony was the best. He worked really hard to get us a great deal and we're not exactly easy people. The majority of the dealers we had been to previously almost seem like they didn't want to sell cars and they certainly didn't know anything about cars. West Herr was easy to deal with and wanted to sell cars. Anthony was quick to respond to calls and text messages and took the time to explain answers to questions we had all round a great experience More

Excellent experience We purchased a Ram from West Herr Dodge and we had a great experience. The Sales Team, Financial Team and Manager were very accommodating. All our que We purchased a Ram from West Herr Dodge and we had a great experience. The Sales Team, Financial Team and Manager were very accommodating. All our questions were answered and we left there satisfied knowing we got the best deal possible. More

Great experience This was my second experience with west herr and it was great Sales rep, Jeffrey Wojcik has a super laid back personality that made my experience com This was my second experience with west herr and it was great Sales rep, Jeffrey Wojcik has a super laid back personality that made my experience comfortable. He worked within my budget Then the GM Ross further assisted me. I remembered Ross from my first experience at west herr. Either way, I really appreciate everything the guys helped me out with my new truck over at west herr dodge. God bless. More

Very helpful Everyone was very helpful in getting us into our new vehicle. Took care of some issues we found right away. Shawn was very friendly and good to work w Everyone was very helpful in getting us into our new vehicle. Took care of some issues we found right away. Shawn was very friendly and good to work with. More

Absolutely amazing I recently bought my first car from this dealership and Aron B really helped me out and made it such an easy, exciting experience as it should be! I recently bought my first car from this dealership and Aron B really helped me out and made it such an easy, exciting experience as it should be! More

Buyers BEWARE Buyers BEWARE.... My husband and I bought a truck in April of 2016 has not even been three months. Our transmission had blown up. Our sales rep. Barry Buyers BEWARE.... My husband and I bought a truck in April of 2016 has not even been three months. Our transmission had blown up. Our sales rep. Barry was a complete LIAR. We were told the truck we purchased was in pristine condition. And the few small things (wear and tear) was being replaced. A week later the truck was finally ready. Barry called us to come down, we did and sat there for 5 hours!! Truck still not ready. We had to wait around all day to get a truck Barry and his Manager Doug knew would blow up at any time. ( the transmission shop told us the truck had codes in the history witch would lead to this very problem and a possible engine problem as well.) We called Doug for Weeks and he would have Barry call us back always to leave a message. Never to catch either of them. In the mean time my husband is missing a week of work. So We finally had it fixed and took our paperwork to the Wes Herr Dodge Dealership in Orchard Park to prove they did us wrong and have still yet to hear back from them! (Calling Daily) if they could do this to us with 5 small children (they met) they are heartless and will do this to your friends, family and all your loved ones too. Don't let this happen. Please spread the word and Avoid WES HERR all together. More

Excellent and personable service!!! i recently purchased a Nissan Pathfinder from west here dodge and had an above satisfactory experience! James Raymond was a huge help. I have bought m i recently purchased a Nissan Pathfinder from west here dodge and had an above satisfactory experience! James Raymond was a huge help. I have bought my last three vehicles from him and he makes things happen! Aaron wild is also a huge help and will get you what you want and where you want to be! These men went above and beyond to help me trade in something I newly purchased and get something that I love! It wasn't easy for them but they made sure I left with what I wanted! I can't express how nice and helpful these men were! I highly recommend them to anyone who wants a fast easy friendly new car buying process!!! :) More

Abandoned after purchase Purchased a 2010 Dodge Grand Caravan and paid a pretty penny for it. During the purchase process I was told that they would follow up with me and eve Purchased a 2010 Dodge Grand Caravan and paid a pretty penny for it. During the purchase process I was told that they would follow up with me and even had me sign authorization document saying it was OK to contact me but since my purchase in early September I haven't heard from ANYONE from this dealership!! I had an issue with the vehicle that I had to take care of myself because no one followed up with me. So as soon as they have your money YOUR ON YOUR OWN!! More

From the minute we meet, Steve was friendly and open. He calmed our nervousness immediately and we were happy with our purchase because of him. calmed our nervousness immediately and we were happy with our purchase because of him. More