West Herr Chrysler Dodge Jeep Ram of Lockport

Everyone I dealt with was great. Easy to make an appointment. Greeted as soon as I pulled in. Car was finished in under an hour. Easy to make an appointment. Greeted as soon as I pulled in. Car was finished in under an hour. More

The scheduling was simple and my truck was done in no time at all. Very happy with the service. David and the other service technicians are very professional time at all. Very happy with the service. David and the other service technicians are very professional More

Was treated very well. The employees are very polite, extremely helpful and friendly. They are very professional The employees are very polite, extremely helpful and friendly. They are very professional More

Problem was diagnosed quickly, parts were ordered by over night shipment and installed on my vehicle the next day. Service Advisor Dave M. very informative, helpful and efficient. Will definitely return the night shipment and installed on my vehicle the next day. Service Advisor Dave M. very informative, helpful and efficient. Will definitely return there for purchases/repairs....... More

Excellent service: got my vehicle in promptly and completed the repair quickly. Shuttle service took me home and picked me up when the job was done. completed the repair quickly. Shuttle service took me home and picked me up when the job was done. More

Right from the start, Mark was up front and honest about pricing and what I could afford. I didn’t feel pressured. Mark took the time to text and respond to my requests in a very timely manner. All involved pricing and what I could afford. I didn’t feel pressured. Mark took the time to text and respond to my requests in a very timely manner. All involved were courteous and the atmosphere was welcoming. I feel confident in the purchase I made and will be returning for all my vehicle purchases in the future! More

Dave was very pleasant when I brought my 2021 Renagade in for oil change and tire rotation. for oil change and tire rotation. More

Samantha was great to work with. Samantha made for a smooth transaction. She helped me find exactly what I was looking for! Thank you! smooth transaction. She helped me find exactly what I was looking for! Thank you! More

Ben, Jim and Kevin were most professional, informative and went out of their way to make us feel comfortable with this investment. They, especially Ben, were warm, friendly and made us feel secure in our and went out of their way to make us feel comfortable with this investment. They, especially Ben, were warm, friendly and made us feel secure in our purchase. This was our first time dealing with West Herr. Your employees are a credit to your organization. A Blessed New Year! More

Josh was excellent. He made the process seamless and easy and was a pleasure to deal with. and was a pleasure to deal with. More