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West Herr Chrysler Dodge Jeep Ram of Lockport
Lockport, NY
118 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 118 reviews
November 22, 2023
Awesome dealership, great selection, they found me a vehicle from Rochester, they detailed it, fueled it up, demonstrated the functions of the vehicle, very quick transaction. vehicle from Rochester, they detailed it, fueled it up, demonstrated the functions of the vehicle, very quick transaction. More
by angedicarlojr
Employees Worked With
Ryan Desatules
November 20, 2023
Great buying experience from the sales and financing departments friendly knowledgeable will recommend the dealer to friends and family members departments friendly knowledgeable will recommend the dealer to friends and family members More
by ksknox3
Employees Worked With
Steve W., Megan A. , Kevin D.
September 27, 2023
My appointment was at 1:30. They took my vehicle right on time. Was friendly and professional. They told me that I could go into the waiting area and they would come and get me They took my vehicle right on time. Was friendly and professional. They told me that I could go into the waiting area and they would come and get me when they were done. The waiting room was clean and bright. My vehicle was done in a reasonable time. I would say of all thr dealerships I've experienced this one was far the best. Every employee I came across had smiles on their faces and friendly hellos. More
by hopeln507
Employees Worked With
Alexander
September 25, 2023
I took my Jeep Cherokee in because I kept loosing air in my right rear tire. They checked out the tire and found a nail in it. They repaired the tire and sent me on my way in a little over an hour at a cost my right rear tire. They checked out the tire and found a nail in it. They repaired the tire and sent me on my way in a little over an hour at a cost of only $35. They also did a multi point inspection while my Jeep was in for servicing. More
by Cillaferg
Employees Worked With
Brett & Tim (technician)
September 07, 2023
No one bothered to put a Mileages sticker on my windshield either, letting me know when to bring it in for a oil change, rotating the tires, possibly a tune up plus any of the extras they would usu windshield either, letting me know when to bring it in for a oil change, rotating the tires, possibly a tune up plus any of the extras they would usually perform when you purchase their maintenance service contract. I also had a problem with the first employee taking advantage of a elderly women on her own browsing the cars and interested in what the difference is between buying one out right or leasing. I was actually suckered into buying one which the salesman never went over the paper work with me concerning price and monthly payments. Make sure you bring someone with you and hope for the best. It took some time before it eventually got remedy having Ryan Woodward taking care of me the 2nd time around instead. Thank you Ryan Woodward for showing you cared about a senior customer. Sorry to say, I highly doubt I would deal with them again. If I need another car in the future I would end up going to a small dealership or a private owner. More
by buffalony
Employees Worked With
Matt Wilkson and Ryan Woodward
