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West Herr Chrysler Dodge Jeep Ram of Lockport

Lockport, NY

4.8
115 Reviews

6200 South Transit Road

Lockport, NY

14094

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Showing 115 reviews

March 11, 2025

My vehicle was towed in on Saturday and they found out that I needed to get the valve body replaced and it was completed Wednesday More

by marcuswilliams09
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Brian
February 08, 2025

Steve, and the whole staff at West Herr Lockport made my purchase very easy and enjoyable. Very satisfied. More

by Martinmary1119
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Steve Whalen and Megan Adamczyk
December 20, 2024

The customer service is amazing at this dealership. Whenever I have a question or need service this dealership gets my concerns or service attended to very quickly. The employees at this dealership sho More

by A.Marie
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Brett,Kaitlynn,Megan
November 16, 2024

Everything was done perfectly professional and the process was excellent thank you for the great job! More

by Madelynka01
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Zachary Cannello
October 26, 2024

I was contacted by salesman, we talked and made a date to meet to look at new truck. Next day I drove it home. Good experience. More

by larrydude71
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jason milsom
October 24, 2024

Great service at a fair price and no trouble making the appointment! Thanks West - Herr! More

by mtmtrain
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Zach
October 17, 2024

Verry good place to get your vehicle fixed, they are very professional and curtieous all the time More

by mbrundage6
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Curt
October 15, 2024

West-Herr consistently provides excellent service. The staff is very cordial and professional, and scheduled maintenance is performed thoroughly and promptly. More

by ladyday59
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Brett
October 02, 2024

This was our second WestHerr purchase. We will likely make more. They make the experience as streamlined as possible. John Tribble could not be more accommodating. More

by schafrn99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Tribble
September 20, 2024

They keep me inform on the recall, The staff was helpful to located a work document i left in my vehicle More

by firstintraining7
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris
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