West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Close friend who was looking to purchase a new vehicle found what she was looking for after much research. Through a casual conversation about her new purchase, it became apparent there was an excellent o found what she was looking for after much research. Through a casual conversation about her new purchase, it became apparent there was an excellent opportunity to finally replace our second vehicle. The sales consultant, Roland Tobacco was very personable, asked thorough questions of our likes and dislikes, which allowed us to make the choice of vehicle that best matched our needs. He was courteous and professional throughout the entire process. After a couple of days, he even followed up with us to determine if we were happy with our purchase and we definitely are. More

This is my third new Jeep in about 3 years from Doan. I like to work with John Schneider in particular because he is not a high pressure sales person, he listens to what we are saying, and he follows throu like to work with John Schneider in particular because he is not a high pressure sales person, he listens to what we are saying, and he follows through with his word. More

Best place to get not only what your looking to buy, but the price you want to pay!!! I had a great Jeep buying experience with Mike and the sales Manager Michael Daeschner who made it that way. They took the price you want to pay!!! I had a great Jeep buying experience with Mike and the sales Manager Michael Daeschner who made it that way. They took the time to "LISTEN" to not only what I wanted but what I wanted to pay for it. I bought my 2012 Jeep Sport Wrangler there a few weeks ago and was very pleased with the way I was treated. I received my Jeep just they way I wanted it built and the delivery was weeks shorter than originally expected as well. I would recommend Doan Jeep to any serious buyer looking to get what they want out of their Jeep and to pay a very fair price for it. They treat you with respect and listen to what you want and don't make you feel rushed or feel as though you had to settle for anything. See Mike Wallace if your serious about buying a new Vehicle and you'll feel as though you as the consumer, drove away with everything you wanted at the price you wanted to pay. Thanks Mike & Mike!! Russ More

I just purchased my third van from doan dodge chrysler jeep.When the van was ready,I did'nt have a ride to pick it up.Steve Stonehouse[my sales consutant]came to my house and brought me to doan.The sales jeep.When the van was ready,I did'nt have a ride to pick it up.Steve Stonehouse[my sales consutant]came to my house and brought me to doan.The sales team is great!I also go to doan for the service.The service department is also very good! More

Hoang was referred to me by a good friend. He gave me a good deal with my trade-in and was able to get me a decent APR for my car loan from ESL. He is very friendly and easy to work with. I will refer hi good deal with my trade-in and was able to get me a decent APR for my car loan from ESL. He is very friendly and easy to work with. I will refer him to my friends in the future. Great job, Hoang! More

I really enjoyed my experience buying my truck from Doan Dodge . Stephen Otis made me feel comfortable during this process . Steve was friendly , courteous , and pretty knowledgeable . When he did not ha Dodge . Stephen Otis made me feel comfortable during this process . Steve was friendly , courteous , and pretty knowledgeable . When he did not have an answer about something , he would seek help and provide an answer . As a whole , I thought everything was great in purchasing my truck . I also dealt with John Schneider who was also fantastic . I would definitely look to Doan Dodge to buy another vehicle . More

Have recommended this dealership, and will continue to do so. I actually think my Dad will stop through there, maybe has. I told him to talk to Marty, which is who I talked to, and got an awesome truck with. so. I actually think my Dad will stop through there, maybe has. I told him to talk to Marty, which is who I talked to, and got an awesome truck with. I like the way things went down, and love my truck. The guy in the finance room was straight shooting, I actually care about your financial health, and I will be politely straight forward. I believe his name is Jon. The other staff there that I interacted with, were nice, but I didn't get their names. I look forward to going to the dealership, in the future, to pick up mud flaps/fender guards for my awesome truck, and maybe an oil change. More

Johnny D was wonderful to work with. He made the process painless and easy. He was very knowledgeable and treated me like family. I will definitely work with Johnny again on securing my next car! painless and easy. He was very knowledgeable and treated me like family. I will definitely work with Johnny again on securing my next car! More

My experience with Doan was great!! My salesman, John Dipasquale was so helpful and answered every question we had about our vehicle. He even went out of his way to help us locate additional toys for our Dipasquale was so helpful and answered every question we had about our vehicle. He even went out of his way to help us locate additional toys for our Tahoe. The after care he provides is above and beyond the call of a car salesman....i recently lost my spare key and he took care of it the same day. We loved dealing with Dipasquale...he made the experience fun and we love our Tahoe!! More

Michael provided excellent service and was extremely responsive to unique questions & requests to complete the order. The internal procedure to process paperwork & forms could be improved to move mor responsive to unique questions & requests to complete the order. The internal procedure to process paperwork & forms could be improved to move more quickly. The dealer works hard as a team to meet your specific needs. More