West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

John was friendly, curteous,knowledgeable,honest. He explained everything step by step as far as the financing was concerned and showed me all of the options on th vehicle and how they operated. I wil explained everything step by step as far as the financing was concerned and showed me all of the options on th vehicle and how they operated. I will highly recommend John and Doan to all of my friends and relatives. More

Working with Johnny D was hassel-free. There was NO pressure or misinformation. I was given thorough information in choosing a used vehicle versus a new vehicle. The additional information/advice tha pressure or misinformation. I was given thorough information in choosing a used vehicle versus a new vehicle. The additional information/advice that I obtained from the service department was also greatly appreciated. More

I have worked with Steve Stonehouse and John Labate several times over the years and I have actually enjoyed my new car buying experiences with their dealership. several times over the years and I have actually enjoyed my new car buying experiences with their dealership. More

I had been actively looking to purchase a vehicle for two full weeks. After visiting several dealerships and speaking with several salesmen, we decided to go with Doan because of the salesman we were dealing full weeks. After visiting several dealerships and speaking with several salesmen, we decided to go with Doan because of the salesman we were dealing with at Doan, John Schneider. John was helpful without being pushy. He was open and honest about the specific vehicles we were looking at. He went above and beyond, over and over again. He walked the lot, in the cold and snow, while we sized up the different vehicles to find one that fit both my daughter's wheelchair and my budget. He patiently answered all the questions that the typical, non car-savy, single mother has. He even arranged to have us picked up and my old car towed when we broke down on the way to finalize the deal for the new car. Our interaction with John Schneider and Doan was a pleasant experience for all of us. I wouldn't hesitate to recommend others to work with John Schneider when looking for a new vehicle. I plan to work with him again next year when I have to purchase another vehicle. Thank you for all that you do! The Merlau Family More

I strongly recommend dealing with Mr. Michael Daeschner, He was really helpful and finished my paper work in his day off! He will do everything he could to make you happy and won't waste your time for anyth He was really helpful and finished my paper work in his day off! He will do everything he could to make you happy and won't waste your time for anything that you don't want. More

my overall experience with doan was great. our sales consultant answered every question we had, and if he didnt have an answer it didnt take him long to find one! consultant answered every question we had, and if he didnt have an answer it didnt take him long to find one! More

Marty greeted us on a really cold day in the parking lot as we began our search for my husbands' new Charger. He pointed out lots of stuff in the cars on the lot and then invited us in to talk some more and as we began our search for my husbands' new Charger. He pointed out lots of stuff in the cars on the lot and then invited us in to talk some more and get warm over a cup of coffee. We got down to what my husband's 'must haves' were and then Marty found a car on the lot to test drive. We left with lots of info, visited the car the following day and went back the third day to make a deal. It was relatively painless. When the trade wasn't as good as my husband had hoped, John came out to talk to us and we worked toward meeting halfway on the trade and a better down payment till all parties were satisfied. The financing rate was VERY competitive and George was great explaining the final papers and selling us an incredible extended warranty. Martys' final delivery of the car and explanation of all the 'buttons, whistles and bells' was very through and we left very happy with our beautiful new Charger! Thanks to everyone at Doan for a great buying experience. More

our main concern was financing when we were walking into the dealership we were met by John we explained our situtation told him what we were looking for he looked to see what was available w e saw some veh the dealership we were met by John we explained our situtation told him what we were looking for he looked to see what was available w e saw some vehicles on the way out in the lot and he advised not in our price range. when we test drove our new to us vehicle we loved it. thanks to john and Doan we had our car the next day I'm not excited about have a car payment again but i truely believe we would not have a replacement vehicle if it were not for John and the Doan dealership. More

We worked with Roland Tabacco and he was extremely professional. He went the extra mile to get us the car we wanted at a reasonable price. This was an enjoyable car buying experience and I would go ba professional. He went the extra mile to get us the car we wanted at a reasonable price. This was an enjoyable car buying experience and I would go back to Roland in the future. I have purchased many cars and can honestly say that I have never said that before! More

Great experience...again! This is the 4th or 5th car we have purchased from this dealer. Matt did a super job from introduction, through negotiating and then again at delivery! He understood what we want have purchased from this dealer. Matt did a super job from introduction, through negotiating and then again at delivery! He understood what we wanted and what we wanted pay...and then did his best to make that work for both us and the dealership. I especially liked the suggestion to go with a factory hitch versus aftermarket, as well as the extra support shown for small business owners like me. More