West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Everyone there was very friendly! I was in and out in no time at all. Spencer Hewitt was my service advisor, he gave me updates while I was waiting. He was very helpful and answered a I was in and out in no time at all. Spencer Hewitt was my service advisor, he gave me updates while I was waiting. He was very helpful and answered any questions I had . Once again I left the dealership very satisfied! Thank you! More

In and out in seemed like minutes couldn’t be more thankful to Ben he waived my inspection fee just to be nice, my family and I have been through some rough times this past couple weeks he doesn’t kno thankful to Ben he waived my inspection fee just to be nice, my family and I have been through some rough times this past couple weeks he doesn’t know how much that meant God bless him. More

I had my 2021 jeep inspection done today and it was quick any easy thanks.very nice people and nice neat waiting area. any easy thanks.very nice people and nice neat waiting area. More

Great experience buying our 2019 Jeep Cherokee Limited from Sabri Serbetci . Great experience all around from start to finish at West Herr Chrysler,Dodge,Jeep,Ram,Fiat. We would highly recommend West Her from Sabri Serbetci . Great experience all around from start to finish at West Herr Chrysler,Dodge,Jeep,Ram,Fiat. We would highly recommend West Herr Auto group to anyone. Jim Padellaro & AnnMarie Padellaro More

Always feel taken care of at service desk. Never push you to get unnecessary work done. Always leave with the job done right Never push you to get unnecessary work done. Always leave with the job done right More

Made appointment for tires and received a deal better than discussed when I made the appointment, as there was a sale offered by Mopar. Buy 3 get one for $1.00. Awesome. than discussed when I made the appointment, as there was a sale offered by Mopar. Buy 3 get one for $1.00. Awesome. More

Helped me get the vehicle I wanted,even transported it from buffalo to Rochester with no guarantee of purchase for me to look at ,to me that is customer service! from buffalo to Rochester with no guarantee of purchase for me to look at ,to me that is customer service! More

Service department was running very behind and unfortunately did not fix my issue, so I need to go back. Hopefully next time they will have a loaner for me and be able to fix the issue. unfortunately did not fix my issue, so I need to go back. Hopefully next time they will have a loaner for me and be able to fix the issue. More

Leonard was awesome and got the job done thank you. This was the truck I've always wanted. This was the truck I've always wanted. More

Jerry the service writer was very accommodating to get me in for service on my vehicle. My experience was great and I will definitely be back.Very nice waiting area also very impressed with this dealership. in for service on my vehicle. My experience was great and I will definitely be back.Very nice waiting area also very impressed with this dealership. More