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West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Rochester, NY

4.6
1,069 Reviews

4477 Ridge Road West

Rochester, NY

14626

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1,069 Reviews of West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

July 24, 2023

The service staff at West Herr is typical ally friendly, customer obsessed, and determined to make you happy. Today, that was not the case. More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corbin
Jul 24, 2023 -

West Herr Chrysler Dodge Jeep RAM Fiat of Rochester responded

We are sorry to hear this. If you could please reach out to our Service Manager, Chris, at 585-617-1861. Thank you.

July 20, 2023

Spencer immediately took care of getting my service started and gave me an estimate of when it would be done. Part way through the service he informed me when it would be done. We he came to get me h More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
July 14, 2023

Work was done right and finished very quickly. The shuttle service made it very convenient to drop off and pick up my truck. More

by AKerr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
July 09, 2023

5 vehicles in a row purchased here. always have a great experience, from Sales to Service and even parts department for our older Diesel 3500, great team to work with. More

by Dmcooke3111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John DiMartino, Jim Andreano
June 28, 2023

Great Service. Friendly and prompt employees. Great waiting area. Best dealership in Monroe County. Thank you. More

by Rbeach127
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Spencer did a super job.
June 27, 2023

West Herr Chrysler Dodge Jeep is most welcome dependable honest respectful friendly understanding compassionate awesome great customers service I ever deal with. Salesman make you enjoy the process. I will More

by Juanita@85
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sabri Serbetci , Sami Ansari
June 27, 2023

Daniel was very nice and efficient when I went to the dealership. Vehicle was done within a very short time frame More

by Lcampbell104
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel in service
June 24, 2023

Everyone there was very friendly! I was in and out in no time at all. Spencer Hewitt was my service advisor, he gave me updates while I was waiting. He was very helpful and answered a More

by JD
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Spencer Hewitt. 5 stars!
June 22, 2023

In and out in seemed like minutes couldn’t be more thankful to Ben he waived my inspection fee just to be nice, my family and I have been through some rough times this past couple weeks he doesn’t kno More

by So Happy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ben I thought that was name he went in second glass door inside show room
June 13, 2023

I had my 2021 jeep inspection done today and it was quick any easy thanks.very nice people and nice neat waiting area. More

by Kfc19502000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbin Meyer
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