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West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Rochester, NY

4.6
1,058 Reviews

4477 Ridge Road West

Rochester, NY

14626

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1,058 Reviews of West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

May 26, 2023

Always feel taken care of at service desk. Never push you to get unnecessary work done. Always leave with the job done right More

by Double.jayy11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 17, 2023

Made appointment for tires and received a deal better than discussed when I made the appointment, as there was a sale offered by Mopar. Buy 3 get one for $1.00. Awesome. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Penna
April 17, 2023

Helped me get the vehicle I wanted,even transported it from buffalo to Rochester with no guarantee of purchase for me to look at ,to me that is customer service! More

by flint2c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Ansari, Andre Bailey
April 17, 2023

Service department was running very behind and unfortunately did not fix my issue, so I need to go back. Hopefully next time they will have a loaner for me and be able to fix the issue. More

by lgrector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
April 13, 2023

Leonard was awesome and got the job done thank you. This was the truck I've always wanted. More

by dwilliams924
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonard Miller
April 05, 2023

Jerry the service writer was very accommodating to get me in for service on my vehicle. My experience was great and I will definitely be back.Very nice waiting area also very impressed with this dealership. More

by saishablu
Recommend Dealer
Yes
Employees Worked With
Jerry service writer
March 18, 2023

Internet lazy slime, wanted us to travel 8 plus hours, After it was written in email, She then responds, "sorry i didn't see that" So you pay for someone to sit and do nothing?!! More

by james8135
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don Chaffin, Kelly Mobilio
March 01, 2023

My Service writer is great! Mike goes above and behond. Anytime I need to get in , he gets me the first available appointment. He is the best Service Writer I have ever worke More

by rachele.russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Spade
February 16, 2023

Awesome dealership with a super friendly staff. They definitely have their stuff together. I would do 100 stars if possible ⭐️ More

by Meatballsunny
Recommend Dealer
Yes
Employees Worked With
Chris Spade
February 16, 2023

Professional, knowledgeable, friendly, showroom was clean, sales and finance available. That's all you get More

by Kathy1boone9
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sami Ansari, Leonard Miller
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