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West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Rochester, NY

4.6
1,058 Reviews
Call Dealership (585) 352-6600
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4477 Ridge Road West

Rochester, NY

14626

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1,058 Reviews of West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

September 28, 2023

Very professional and up front. Jerry was in contact with me the entire time of the process. More

by ron hathaway.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry in vehicle maintenance
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September 28, 2023

Our Service Writer Chris was very accommodating and our service was done efficiently at very reasonable price. A refreshing experience compared to other dealers in town! More

by Corbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
September 28, 2023

My truck was serviced while I waited The waiting room was comfortable and it even had drinks and light snacks. More

by Bazeprez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer in the service department
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September 23, 2023

Very kind and knowledgeable staff. Johnny D and Sami were excellent and make the experience enjoyable. More

by messmer.chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John ( Johnny D ) DiPasquale, Sami Ansari, Daniel Hassett
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August 13, 2023

This dealership is always too notch for me! !! The environment is always relaxing and their service is great!!! More

by DeJesusSanchez.pedro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leah , Leonard Miller, Michael Huynh
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August 11, 2023

The people are very friendly and helpful. I gave a 5 start rating to the service department because of the service manager Chris Malone is the best. He is very helpful and makes sure you are More

by Duck lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Chris Malone
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August 07, 2023

Great doing business with lenord an family will on recommend him an family to sll More

by alexkearney749@gmail’com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonard Miller
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August 04, 2023

Fast service, very friendly and work done efficiently. My advisor, Spencer, was attentative and he provided me with all the paperwork. More

by Maida19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
Report | Print
July 29, 2023

Had issues with jeep jk wrangler start to run rough engine light came on. Took to West Herr Jeep west ridge road rochester. Chris Malone took the jeep in on emergency repair found bad injector replaced More

by James Eldred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malone 5 stars
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July 24, 2023

The service staff at West Herr is typical ally friendly, customer obsessed, and determined to make you happy. Today, that was not the case. More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corbin
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Jul 24, 2023 -

West Herr Chrysler Dodge Jeep RAM Fiat of Rochester responded

We are sorry to hear this. If you could please reach out to our Service Manager, Chris, at 585-617-1861. Thank you.

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