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Johnny D is the best We have bought several vehicles from Doan (6 in the family) and have dealt with Johnny D for all of them. He is one of the main reasons we continue t We have bought several vehicles from Doan (6 in the family) and have dealt with Johnny D for all of them. He is one of the main reasons we continue to come to Doan family of dealerships. It is worth the drive from the east side to work with him and not have the pressure and tactics that some dealers use. More

Working with Doan employees I have purchased cars from Doan in the past and have always been treated with the utmost respect. My recent purchase experience was very nice. My sale I have purchased cars from Doan in the past and have always been treated with the utmost respect. My recent purchase experience was very nice. My salesman, Joe PiPasquale was wonderful. His knowledge of the automobiles he sells is first class. His honest non pressure way of working with a customer is reassuring and helps put you at ease. He gave me options that let me make informed decisions as to what I wanted and could afford. I was also empressed with the mechanic, Al Hacker, who answered questions I had about the vehicle I wanted to purchase. Without a doubt, I will recommend Doan to friends and family who are wanting to buy a new automobile. Norman Wright More

Peace of mind Jim Andreano was so helpful in trying to find the right used car for me. He took the time to understand what I was looking for. I will definitely se Jim Andreano was so helpful in trying to find the right used car for me. He took the time to understand what I was looking for. I will definitely send friends his way. More

Don't go anywhere else The most genuine, honest and helpful people work at this dealership. You will walk away feeling good every time and you will get the best deal, hands The most genuine, honest and helpful people work at this dealership. You will walk away feeling good every time and you will get the best deal, hands down. More

Great experience!!! Peter was great. I went in knowing exactly what I wanted and what I was willing to pay. He didn't try to push other vehicles and made me very comforta Peter was great. I went in knowing exactly what I wanted and what I was willing to pay. He didn't try to push other vehicles and made me very comfortable. We were able to negotiate to a price we were both comfortable with. By the end of the transaction I was referring to him as 'uncle pete.' I would recommend him to all of my family and friends! More

Keeping my family happy This is the second car I've gotten from Doan and my family has been going here for years. Everyone worked real hard and even late to make sure I got t This is the second car I've gotten from Doan and my family has been going here for years. Everyone worked real hard and even late to make sure I got the car I wanted with the best deal possible. Can't wait to get my next one when I'm ready to trade in. More

Amazing customer service! Warning, long post.... I visited Doan on January 15th, 2017. My salesman was Michael Huynh. I had already been looking at cars online and fell in love Warning, long post.... I visited Doan on January 15th, 2017. My salesman was Michael Huynh. I had already been looking at cars online and fell in love with a 2016 Jeep Cherokee in red, when my boyfriend and I got to the dealership, Michael greeted us and was eager to help us, but at no point in time a "pushy" salesman. Unfortunately the Jeep I wanted to see wasn't there that day as another employee was using it as a demo car. Michael found an identical one so I could at least test drive the Cherokee and see if I liked it. The next day I got to go in and test drive the red one I had liked and I fell in love. After pricing and everything, it was a little out of my price range so I decided to shop around. I went to a "mom and pops" used auto outlet, which will remain unnamed, my boyfriend couldn't go with me. I found a 2014 Cherokee in my price range. They were quick into pushing me into signing a bunch of papers, but I wasn't able to pick up the car for 2 days (and they kept all of my copies of the paperwork.) I went back to Doan and met with Michael and Sami Ansari to see if we could come to a mutual price agreement, and we did. I then explained to him what the other dealership did and how I had signed a contract and was hoping there was a way out of it. It was explained to me that since I hadn't put money down, and had never taken possession of the vehicle, I could back out. So I called the other dealership and the Sales Manager said that it was a done deal, no luck, I had to pick the car up. That's when Michael went to work. He called another salesman, from Doan Chevy, Andy Guarino, and Andy called the other dealership and explained to them that NYS law states I could back out, because I did not take possession of the car, and that I was not taking the car. After he got off the phone with them, the other dealership called me and said that my contract was cancelled and I was free to walk away. Just an example of how some car dealerships will take advantage of someone car shopping alone. I called them and they told me I couldnt walk away, a guy with a deep voice calls and tells them the law and all of the sudden the contract can be cancelled. I can't thank Michael, and even Andy enough for helping me out and saving me from a possibly very shady deal with the other dealership. Doan truly does care about their customers and will do WHATEVER it takes to please them, I witnessed that first hand. Sorry for the long post, but I am so thankful for Michael at Doan. More

Great Experience! I just got my second car from Doan and came back to see Johnny D. because I had such a great experience the first time. This was no exception--he make I just got my second car from Doan and came back to see Johnny D. because I had such a great experience the first time. This was no exception--he makes the process easy, fun and stress-free. We have recommended him to friends and will continue to do so. Thanks! More

Excellence Service I gave Doan Dodge 5 stars due to the excellent service that I received from the Service Advisor AJ Duell. He was very professional, friendly, and effi I gave Doan Dodge 5 stars due to the excellent service that I received from the Service Advisor AJ Duell. He was very professional, friendly, and efficient. He made the necessary calls to get my niece's vehicle fixed in a timely matter. AJ truly takes care of his customers. More

Quick, Easy and Painless Stopped by to look at SUV type vehicles to lease since my lease was ending. Michael Huynh came out and greeted us in the parking lot immediately an Stopped by to look at SUV type vehicles to lease since my lease was ending. Michael Huynh came out and greeted us in the parking lot immediately and we told him how much we were willing to spend on lease payment and what we were looking at. We left and went to lunch. The sales person called us within an hour and gave us a price in our range. Vehicle delivery fast and easy. Sales person came in picked us up down the street dropping off the old lease. More