West Herr Chevrolet of Williamsville

Did a great job keeping us informed as to the status of the repairs to our 2021 Traverse. It was difficult in getting the necessary parts to fix the problem with our vehicle taking over a month to get the the repairs to our 2021 Traverse. It was difficult in getting the necessary parts to fix the problem with our vehicle taking over a month to get the parts. Let us have a loaner to use. More

Excelent customer service, good quality in management, the place is very well structured and organized, they were very concerned about what we wanted and they were able to give us the best prices with the the place is very well structured and organized, they were very concerned about what we wanted and they were able to give us the best prices with the best service More

The customer service was excellent I got exactly what I wanted. I will definitely let my friends and family know exactly where to go thank you for your wonderful hospitality wanted. I will definitely let my friends and family know exactly where to go thank you for your wonderful hospitality More

The staff were all professional and treated me like part of the family. No silly haggling going back and forth. Clear options for both leasing, purchasing, and payments. Mike was helpful and explained al of the family. No silly haggling going back and forth. Clear options for both leasing, purchasing, and payments. Mike was helpful and explained all everything. Nick showed me protection options and choices. Providing information, not pushing. The manager Jill came to introduce herself and asked if she could do anything for me. The greeter Alissa was so friendly and helpful . I had never leased so I needed to be walked through the process. I was also provided with purchase figures. No push to make hasty choices. Just logical useful information. And I was treated like a friend. I went home the same day in my new Equinox! I love the car. And by the way I was treated, I most assuredly will return in the future. West Herr treated me better than any of the dealers I have previously bought cars from. My salesman Mike Kabala was excellent at providing information so I could make informed choices. More

I worked with John chmiel and Derek May at chevy OP & he treated my daughter very well when she bought her first car. I contacted him when I found this truck online and he treated me like I was still part o treated my daughter very well when she bought her first car. I contacted him when I found this truck online and he treated me like I was still part of the West Herr family. I’ll call on John again when my wife is ready for a new car. Great experience all around. Thank you! More

Dennis took great care of me and my Tahoe . I’m very pleased with the professional way all was handled! I would recommend West Herr service to anyone pleased with the professional way all was handled! I would recommend West Herr service to anyone More

Very nice, friendly. Makes you feel at ease. Explains what they find and what has to be done. Couldn't be a better dealership. So glad I bought my Equinox there. what they find and what has to be done. Couldn't be a better dealership. So glad I bought my Equinox there. More

The sales person was great until she messed up on my contract! One item I really wanted and stated that from the beginning never made it in and now I must come up with extra money that I don’t have to h contract! One item I really wanted and stated that from the beginning never made it in and now I must come up with extra money that I don’t have to have it done! I’m not very happy and I’ve been coming to this dealer for a while! More

We just completed a deal on a new lease for a 2021 Trax within 2 hours! Yes I said 2hours.Jim McCullough was our salesperson who is very professional and knew what we wwanted and was able to provide it as within 2 hours! Yes I said 2hours.Jim McCullough was our salesperson who is very professional and knew what we wwanted and was able to provide it as requested. His assistant and the Finance (Joe)processed the paperwork quickly. West Herr definitely is the place to go. More

Greg Gentry was my salesman and he was awesome!!! Greg made ordering and purchasing my Chevy truck a hassle free experience!!! Greg is an excellent representative of your dealership!!! made ordering and purchasing my Chevy truck a hassle free experience!!! Greg is an excellent representative of your dealership!!! More