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West Herr Chevrolet of Williamsville

Williamsville, NY

4.7
267 Reviews

8040 Transit Rd

Williamsville, NY

14221

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Showing 267 reviews

October 21, 2021

When I made the appointment the scheduler screwed up. Told her my service advisor was Dennis G. She ended up scheduling me for a day Dennis was off. However Nick Valvo was able to fit me in and vehicl More

by Blaine
Recommend Dealer
Yes
Employees Worked With
Nick Valvo
October 20, 2021

Excellent experience with Service writer. I had asked that the brakes be checked and the forward shifting. The response was that the car runs as designed. I still don’t feel that the brakes are right. I More

by Nfox311
Recommend Dealer
Yes
Employees Worked With
Service writer was excellent
Oct 21, 2021 -

Nfox311 responded

Still concerned

Oct 23, 2021 -

Nfox311 responded

See above

Oct 23, 2021 -

Nfox311 responded

Excellent service writer. I am concerned that all of my issues were not addressed. The brakes are still wonky.

Oct 27, 2021 -

Nfox311 responded

I have expressed my concerns above

October 04, 2021

They were real nice and explained what was wrong 😑 just waiting part to have it fixed. I was very happy to get a nice clean car back too. Made my day. Plus great to have the shuttle service. Thank you Kr More

by Lauren.larson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristin and Matt.
October 02, 2021

Nick did a nice job and was very helpful I can always rely on West Herr to support me. More

by Prmcpz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
September 28, 2021

Wonderful staff friendly Angela McNight was great very informative. Great to talk to very knowledgeable. Patient and not pushy to get me to buy today!! More

by Jpclouden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela & Kevin
September 22, 2021

As. a previous customer of a few other Chevy Dealerships over the last 9 years I honestly have to say that the service department at West Herr Transit Rd in Williamsville is by far the best. More

by John Kirbis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Valvo
September 08, 2021

They keep me in the loop about what was going on with my car. I always go to this location with issues with my vehicle. Great service and friendly staff. More

by Andi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis
July 30, 2021

Very friendly, everyone there was very helpful, the process of leasing my car was quick and easy. Highly recommend this dealership. Zack was a great salesman and made the process painless More

by Dave Garland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Brummell
July 15, 2021

Went in for a routine check up and oil change. My car was ready15 minutes ahead of schedule. Nicholas was friendly and efficient as everyone usually is. More

by Amsquilt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas
July 13, 2021

The experience was very efficient! Service was quick for an oil change and inspection! I certainly will look forward to coming back to this dealership for service! More

by Rosemary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert & others
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