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West Herr Chevrolet of Rochester - Service Center
Rochester, NY
33 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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33 Reviews of West Herr Chevrolet of Rochester - Service Center
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March 12, 2023
The Job well done thanks to Christian and Alexander. They have Very good communication skills; Timely delivery and service. Dealership Needs customer service transport . They have Very good communication skills; Timely delivery and service. Dealership Needs customer service transport . More
by Khyland1
Employees Worked With
Christian and Alexander
January 18, 2023
Excellent service! Very nice waiting area with beverages! I liked the detailed report I received on the work that was performed and the current status of the car`s syst Very nice waiting area with beverages! I liked the detailed report I received on the work that was performed and the current status of the car`s systems. More
by jelam54
Employees Worked With
Mike
December 28, 2022
Everyone there are so nice they take very good care of customers. Alex and Tom and Mike in service are the best. Not sure if the name of the young man that checked me in for my car service but he was very customers. Alex and Tom and Mike in service are the best. Not sure if the name of the young man that checked me in for my car service but he was very nice as well. My husband and I keep coming back because of the great service we get. More
by Mjhayes
Employees Worked With
Not sure of name of young man in service
December 19, 2022
I just wanted to thank the team at West Herr for taking care of the recent issue I had with my Infiniti QX80 so promptly and professionally! Rob Scherzi in sales and Michael Salvator in service were a ple care of the recent issue I had with my Infiniti QX80 so promptly and professionally! Rob Scherzi in sales and Michael Salvator in service were a pleasure to work with and I couldn’t be happier with how they handled my dilemma (bad wheel hub). Communication was outstanding, delivery was on-time and, most importantly, without hassle. This isn’t the first time I’ve purchased a vehicle from West Herr and it won’t be the last. Please congratulate Rob and Mike on a job well done! I’m a happy customer and I’ll be sure to tell everyone about the favorable experiences I’ve had at your dealership 😊 More
by srossi22004
Employees Worked With
Rob Scherzi (sales) and Michael Salvator (service)
