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West Herr Chevrolet of Rochester - Service Center
Rochester, NY
32 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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32 Reviews of West Herr Chevrolet of Rochester - Service Center
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November 22, 2024
Everyone was friendly and helpful. Waiting area was comfortable. Wait was what I expected. Checkout was easy and my car was in a close area. Pleasant experience. Waiting area was comfortable. Wait was what I expected. Checkout was easy and my car was in a close area. Pleasant experience. More
by Joy
Employees Worked With
Oops I don't have a good memory for names but they were all great.
August 21, 2024
Thank you to this wonderful team of service professionals who helped make my visit a pleasant experience. Customer service is very important to dealerships in knowing that we are treated with respect and car who helped make my visit a pleasant experience. Customer service is very important to dealerships in knowing that we are treated with respect and care. More
by sheila.hayes
Employees Worked With
Christian
May 18, 2024
Sales men are awesome. They did a great job getting me into the truck I always wanted. The bad experience I had was with the service department. They said my truck wouldn' They did a great job getting me into the truck I always wanted. The bad experience I had was with the service department. They said my truck wouldn't pass inspection it needed a lot of work to pass. That same day I went somewhere else to get an inspection and it passed inspection no problem. More
by jenrr1985
Employees Worked With
Mike
March 01, 2024
Everything was done as expected. This was my first visit for maintenance. It was the only free visit with the purchase of a new vehicle. All went well. This was my first visit for maintenance. It was the only free visit with the purchase of a new vehicle. All went well. More
by robandlisawilliams
Employees Worked With
Service employees
February 29, 2024
I called they said I could use my free oil change any Chevy dealership I get there and they did not honor it. They told me all the dealerships would be fine that didn’t happen. Chevy dealership I get there and they did not honor it. They told me all the dealerships would be fine that didn’t happen. More
by ggruttadauria1
Employees Worked With
Forgot his name
December 29, 2023
Went to west Herr Chevy for warranty work and oil change. They were wonderful very polite and professional. Made me feel like a value customer This was my first visit with my 2024 Trax. I will definitel They were wonderful very polite and professional. Made me feel like a value customer This was my first visit with my 2024 Trax. I will definitely continue being a customer More
by sally50
Employees Worked With
My appointment was with Justin
November 30, 2023
Very prompt and professional service. Everything was done on time. The waiting room was very clean and allowed me to work easily while waiting. Everything was done on time. The waiting room was very clean and allowed me to work easily while waiting. More
by ddewind
Employees Worked With
Michael
