West Herr Chevrolet Orchard Park

Great dealership. The people who work there are great to work with.Brooks Lamm was the salesperson I just bought my truck from A+ The people who work there are great to work with.Brooks Lamm was the salesperson I just bought my truck from A+ More

When I started experiencing some unexpected problems with my vehicle, the service department got my vehicle in quickly to be checked out. Dennis in the service department was extremely helpful and communicat my vehicle, the service department got my vehicle in quickly to be checked out. Dennis in the service department was extremely helpful and communicative throughout a multiple-day journey of getting it fixed. He went above and beyond and showcased excellent customer service. I’m looking forward to returning to this location in the future! More

The service was Excellent! Go see Alisha Danvers!!!!! 2nd purchase with here!!! Highly recommend her!!!! Go see Alisha Danvers!!!!! 2nd purchase with here!!! Highly recommend her!!!! More

Great experience great deal I will keep being a return customer. Quick and easy pickup customer. Quick and easy pickup More

Donovan Scott was friendly and professional making my car leasing experience very pleasant. I will definitely recommend him and his staff to others. leasing experience very pleasant. I will definitely recommend him and his staff to others. More

I was very pleased with the service I received @ your dealership.Everyone was helpful and friendly. dealership.Everyone was helpful and friendly. More

Nice dealership that works hard to win your business. However, they are not perfect. I took my new truck in for an oil change and a tire rotation. I normally do this work myself, but this first service w However, they are not perfect. I took my new truck in for an oil change and a tire rotation. I normally do this work myself, but this first service was offered free as part of the vehicle purchase. All seemed well until I inspected the wheels and lug nuts when I got home. Some of the lug nuts were scratched and one was must have been dropped as it was dented. There is also a small scratch on one of the wheels where the impact wrench likely hit it accidentally. The typical consumer may not notice or care, but I like to keep my vehicles nice and expect that a dealer like West Herr should exemplify the best service available without collateral damage. More

Efficient, fast service, knowledgeable, kind, responsive, great customer service, all departments were on the same page! great customer service, all departments were on the same page! More

It's been a long time since I got a new vehicle. John Roll was a pleasure to work with,he did a great job explaining everything I would recommend other people to buy a car there.Thankyou John John Roll was a pleasure to work with,he did a great job explaining everything I would recommend other people to buy a car there.Thankyou John More

Dealing with Joel Schmitz was great, he made it super easy. I purchased the 2025 Chevy Trax 2RS. easy. I purchased the 2025 Chevy Trax 2RS. More