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West Herr Chevrolet Hamburg

Hamburg, NY

4.9
82 Reviews

5025 Southwestern Blvd

Hamburg, NY

14075

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Showing 82 reviews

June 29, 2021

Excellent service. Shaun is always very helpful. Everyone in the service department has been great. My vehicle is always ready earlier than promised. So far so good on the repairs. More

by Peter Nowaczyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Christopher
June 02, 2021

Shaun was amazing to work with. He was knowledgeable and courteous. he explained what was wrong with my car and how he would fix it .They repaired my car in a timely manner. I Definitely recommend West her More

by Rachael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun
May 27, 2021

Great staff Shaun does a great job of getting us a quick appointment great mechanics especially John Connors ,very clean seems like a good place to work More

by pinm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Connors
May 27, 2021

Always pleasant. Always looks out for his customers. Always makes the process easier. I always tell everyone to go see Paul at West Herr Chevy. More

by Melissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sanchez
April 24, 2021

Always treated professionally , always treat you with respect and handled any problem quickly, nothing but praise for this service department and dealership in general. Recommend using this dealership to More

by Chappy167
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun
April 07, 2021

Shaun is ALWAYS doing his best to ensure customer satisfaction. I schedule my service appointments when he is there because I always leave knowing he's done his best! More

by Shaggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Christopher
April 07, 2021

I had the BEST car buying experience with Mark Michalek! Mark was professional and easy to work with. He knew how much I wanted the vehicle and made it happen for me. I generally dread this experience, but More

by Vickidee89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Michalek
March 29, 2021

Problem wasn't resolved after two visits. It took three and still think the issue exists now on front brakes. They were never replaced, probably should have been More

by Auntimat56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun, jennifer and shop manager and technician John
February 04, 2020

My salesmen were both super helpful throughout the process of getting the new car. They also helped assure me that I was getting a great deal! More

by Christina.williams
Recommend Dealer
Yes
Employees Worked With
Rob W, David K
October 25, 2019

Excellent Our salesperson was extremely friendly and gave us a very reasonable price for our new leased vehicle. The vehicle that we are leasing included every More

by jimm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Maulin
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