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West Herr Chevrolet Hamburg

Hamburg, NY

4.9
78 Reviews

5025 Southwestern Blvd

Hamburg, NY

14075

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Showing 78 reviews

April 24, 2021

Always treated professionally , always treat you with respect and handled any problem quickly, nothing but praise for this service department and dealership in general. Recommend using this dealership to More

by Chappy167
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun
April 07, 2021

Shaun is ALWAYS doing his best to ensure customer satisfaction. I schedule my service appointments when he is there because I always leave knowing he's done his best! More

by Shaggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Christopher
April 07, 2021

I had the BEST car buying experience with Mark Michalek! Mark was professional and easy to work with. He knew how much I wanted the vehicle and made it happen for me. I generally dread this experience, but More

by Vickidee89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Michalek
March 29, 2021

Problem wasn't resolved after two visits. It took three and still think the issue exists now on front brakes. They were never replaced, probably should have been More

by Auntimat56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun, jennifer and shop manager and technician John
February 04, 2020

My salesmen were both super helpful throughout the process of getting the new car. They also helped assure me that I was getting a great deal! More

by Christina.williams
Recommend Dealer
Yes
Employees Worked With
Rob W, David K
October 25, 2019

Excellent Our salesperson was extremely friendly and gave us a very reasonable price for our new leased vehicle. The vehicle that we are leasing included every More

by jimm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Maulin
August 25, 2015

Don't do what they say they did. Had brand new truck in for 1st oil change. First they said the greased , checked fluids. Never done. Second truck smelled like grease. Had to scrub th More

by Razor
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark
March 28, 2010

Completely satisfied with my experience with West Herr. Mark was very helpful in finding me the vehicle I was looking for, and would recommend him to my friends and family when they are looking for a vehic More

by denl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Michalek
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