West Herr Chevrolet Hamburg
Hamburg, NY
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Always treated professionally , always treat you with respect and handled any problem quickly, nothing but praise for this service department and dealership in general. Recommend using this dealership to respect and handled any problem quickly, nothing but praise for this service department and dealership in general. Recommend using this dealership to anyone. More
Shaun is ALWAYS doing his best to ensure customer satisfaction. I schedule my service appointments when he is there because I always leave knowing he's done his best! satisfaction. I schedule my service appointments when he is there because I always leave knowing he's done his best! More
I had the BEST car buying experience with Mark Michalek! Mark was professional and easy to work with. He knew how much I wanted the vehicle and made it happen for me. I generally dread this experience, but Mark was professional and easy to work with. He knew how much I wanted the vehicle and made it happen for me. I generally dread this experience, but working with Mark and the Chevy West Herr crew was great! I highly recommend Mark for your car buying/leasing needs and will definitely do business with him moving forward! More
Problem wasn't resolved after two visits. It took three and still think the issue exists now on front brakes. They were never replaced, probably should have been and still think the issue exists now on front brakes. They were never replaced, probably should have been More
My salesmen were both super helpful throughout the process of getting the new car. They also helped assure me that I was getting a great deal! process of getting the new car. They also helped assure me that I was getting a great deal! More
Excellent Our salesperson was extremely friendly and gave us a very reasonable price for our new leased vehicle. The vehicle that we are leasing included every Our salesperson was extremely friendly and gave us a very reasonable price for our new leased vehicle. The vehicle that we are leasing included everything that we were looking for. More
Don't do what they say they did. Had brand new truck in for 1st oil change. First they said the greased , checked fluids. Never done. Second truck smelled like grease. Had to scrub th Had brand new truck in for 1st oil change. First they said the greased , checked fluids. Never done. Second truck smelled like grease. Had to scrub the seat. Then I contacted the service manager. He told me that there are no grease fittings. Very educated service dept. Never do business with a company that hires uneducated employees. More
Completely satisfied with my experience with West Herr. Mark was very helpful in finding me the vehicle I was looking for, and would recommend him to my friends and family when they are looking for a vehic Mark was very helpful in finding me the vehicle I was looking for, and would recommend him to my friends and family when they are looking for a vehicle. I am completly satisfied with the vehicle and again Thanks Mark for all the help. Dennis More