West Herr Chevrolet Hamburg

Tim did a great job. He fit me in to their busy schedule and came in under estimate. Thank you. He fit me in to their busy schedule and came in under estimate. Thank you. More

Was easy to make my appointment, I had a wait in appointment for NYS inspection and I was in and out in less than an hour. Everyone was friendly and professional. appointment for NYS inspection and I was in and out in less than an hour. Everyone was friendly and professional. More

Excellent service and very professional. Was very comfortable talking to Joe Latona. Explained everything I needed to know. Kept me updated on my new vehicle…..Paul Was very comfortable talking to Joe Latona. Explained everything I needed to know. Kept me updated on my new vehicle…..Paul More

Mark was one of the best salesmen I have experienced. Very informative and answered all questions Very informative and answered all questions More

Great service helpful. Went above and beyond finding out what the issue was with my tahoe Went above and beyond finding out what the issue was with my tahoe More

This dealers ship is what you call wolf in sheep clothing, I bought a car on April 10th 2025 ,the car has several issues the sales manager/service manager gave me a (i owe you) and promised to fixed clothing, I bought a car on April 10th 2025 ,the car has several issues the sales manager/service manager gave me a (i owe you) and promised to fixed the issues, 3 days after buying the car it started to have transmission issues and shaking steering wheel issues that was immediately reported , i had to wait almost 20 days before before the car was finally taken in , when the dealership got the car the service manager refused to fix the issues entirely and got very disrespectful towards me when I pointed out if they do not fix the issues I will have to get legal advice, that only made the situation worse the sales manager then told me that he will not fix my car and I should let my Attny talk to there Attny , the level of disrespect, this is very unfortunate,the dealership is not who they say they are please be aware. More

Always fair, accommodating, knowledgeable, and helpful. I would recommend this facility! Ethan has been great to work with. I would recommend this facility! Ethan has been great to work with. More

Still haven't completed replacing tonneau cover to date. Awaiting Etahan Bard and Gerardo Colondre. Awaiting Etahan Bard and Gerardo Colondre. More

Dealership made us feel welcome and treated us fairly and professionally. Shane did a great job working our deal professionally. Shane did a great job working our deal More

Sabrina and Mike were amazing to work with, I’ve been buying my cars there for 30 years and will continue to use West Herr. buying my cars there for 30 years and will continue to use West Herr. More