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West Herr Buick GMC Cadillac of East Aurora
East Aurora, NY
644 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 644 reviews
February 14, 2020
I was very pleased with George and all the young men helping in e dealership. They were all very pleasant . It was definitely a team work environment!!! We are pleased with the car that we purchased helping in e dealership. They were all very pleasant . It was definitely a team work environment!!! We are pleased with the car that we purchased and would absolutely recommend your dealership to anyone !!! Great work guys ! More
by Nancy Knaszak
Employees Worked With
George & Justin, West Herr
February 14, 2020
New Car Lease Wonderful service from Gregory Jenka at West Herr Buick! I highly recommend him when you are looking to lease or buy a car! He was very informative an Wonderful service from Gregory Jenka at West Herr Buick! I highly recommend him when you are looking to lease or buy a car! He was very informative and gave us a great experience. More
by KARENM571
Employees Worked With
Gregory Jenka, West Herr
February 14, 2020
The Best David Radder and Everyone were awesome at West Herr GMC were awesome.Got a great vehicle at a great price.Will be there again soon David Radder and Everyone were awesome at West Herr GMC were awesome.Got a great vehicle at a great price.Will be there again soon More
by sweet63nova
Employees Worked With
West Herr
February 13, 2020
I brought a 2018 Cadillac truck on 12-27-19 the truck was certified pre-owned the truck had hidden damage in amount $3,900 I will advise you to get a second inspection done because they don’t do good 172 ins certified pre-owned the truck had hidden damage in amount $3,900 I will advise you to get a second inspection done because they don’t do good 172 inspections if a would know l would not brought truck they don’t stand behind they truck More
by Raymond1177
Employees Worked With
West Herr
February 12, 2020
Greg Tobin & Bruno Lombardo were excellent. Took the time to find out what I needed & wanted, gave me lots of choices so that I felt confident in making the final decision to find out what I needed & wanted, gave me lots of choices so that I felt confident in making the final decision More
by ben_nicholson1981
Employees Worked With
West Herr
February 11, 2020
Mike & Christian At West Herr GMC were phenomenal, as always. Very knowledgeable and patient. We will continue to recommend family and friends to them in the future. always. Very knowledgeable and patient. We will continue to recommend family and friends to them in the future. More
by Desmondm
Employees Worked With
Christian Devine, Mike Bolea , West Herr
February 06, 2020
Too big of a group.now Customer feels lost in the paperwork. Attention to detail lacking. Missed out on earlier lease offers b/c sales did not get back to me when I had a service appt. Service dept m paperwork. Attention to detail lacking. Missed out on earlier lease offers b/c sales did not get back to me when I had a service appt. Service dept missed tire inflation, it took 2 & 1/2 hrs to get paperwork to sell me my own leased vehicle even though I had a pre-arranged appointment with sales. More
by Celtickm
Employees Worked With
Dave Radder
February 06, 2020
Worth the time to get what you need Anyone looking for a new car would be crazy not to shop around. It's a learning experience to say the least! Listen to what the other dealership's t Anyone looking for a new car would be crazy not to shop around. It's a learning experience to say the least! Listen to what the other dealership's tell you, test drive something you think you'd like, and then try west Herr in East Aurora. You can't beat the quality of a GM product to begin with, but, add to it a nice atmosphere where everyone says hello and acknowledges your presence, and a couple sincere sales persons that work with you to get what you need; West Herr will be the last stop you'll need to make to drive home a new vehicle and be happy about the whole experience More
by pipersgoldenpaws
Employees Worked With
Bruno and Chris, West Herr
January 31, 2020
George and Tyler were so nice and calm with all the questions I had. They even went over items multiple times. They also made my payments right where I want them! They are my new favorite sales guys questions I had. They even went over items multiple times. They also made my payments right where I want them! They are my new favorite sales guys More
by myoungers428
Employees Worked With
George, Tyler, West Herr
January 23, 2020
Always aware of what the customer wants. Very polite. Quick service. Explained every aspect of vehicle and the paperwork. Made us feel comfortable with the deal that we made Quick service. Explained every aspect of vehicle and the paperwork. Made us feel comfortable with the deal that we made More
by szeflerc
Employees Worked With
Dave, Donny, West Herr
