West Herr Buick GMC Cadillac of East Aurora
East Aurora, NY
Filter Reviews by Keyword
By Type
Showing 644 reviews
Amazing! Great job! Love the truck. Christian Devine and all the sales managers are amazing! Will definitely recommend to all family and friends. Thank you for Great job! Love the truck. Christian Devine and all the sales managers are amazing! Will definitely recommend to all family and friends. Thank you for the great job! More
The customer service and support at West Herr in East Aurora was excellent. In this unprecedented time, buying a car is different. All of this transaction was done online and when I got to the dealer, th Aurora was excellent. In this unprecedented time, buying a car is different. All of this transaction was done online and when I got to the dealer, the paperwork was done. Quick, easy and this purchase experience was great. Dean Lucas was phenomenal to work with. He was so patient waiting for me to make a final decision. At closing, working with Tyler was an excellent experience. More
Excellent service & smooth transitions with trade in & purchase of new SUV. Great communication. Special thanks to Sherri Callahan. Loved safety precautions dealership took during this pandemic. purchase of new SUV. Great communication. Special thanks to Sherri Callahan. Loved safety precautions dealership took during this pandemic. More
Made the process as smooth as possible in these weird times. Quick returns on inquiry and any questions or forms I may have had. Have done and would do business again times. Quick returns on inquiry and any questions or forms I may have had. Have done and would do business again More
Excellent service- polite, timely and very conscientious of Covid-19 protection safety rules. Very pleased with the product purchased, will return for instructions on the use of specific features. of Covid-19 protection safety rules. Very pleased with the product purchased, will return for instructions on the use of specific features. More
In such a crazy time for our world the people at this dealership went above and beyond to get me into the vehicle of my dreams. The entire process was simple and painless. Which after having you car stol dealership went above and beyond to get me into the vehicle of my dreams. The entire process was simple and painless. Which after having you car stolen and waiting three long months, I really needed. From their friendliness, to their practices for social distancing and cleanliness, every person there was truly exceptional! More
Great experience as always..swift and courteous attention and attention to detail. Greg Janca is one the reasons I'm a return customer. I will be back. attention and attention to detail. Greg Janca is one the reasons I'm a return customer. I will be back. More
I had a awesome experience with buying a car using this dealership. This was my second time buying a car from them. I will continue to do business with them in the future. Dave and Paul were a awesome sale dealership. This was my second time buying a car from them. I will continue to do business with them in the future. Dave and Paul were a awesome salesmen. More