West Herr Buick GMC Cadillac of East Aurora

We were very pleased from start to finish with quality, service, and price. Stayed in contact thru the whole process, never felt like I was left hanging. service, and price. Stayed in contact thru the whole process, never felt like I was left hanging. More

Pleasant Experience Excellent customer service especially from Melissa Widomski. Easy to make a purchase or lease. Recommend throughout the community. Ability to navigate Excellent customer service especially from Melissa Widomski. Easy to make a purchase or lease. Recommend throughout the community. Ability to navigate the Covid pandemic to help people lease and purchase their vehicles. No pressure to make an appt and go into the dealership at this time. More

Wonderful experience Everything was done with the utmost professionalism..However must admit I missed the old fashion way of persona Liam, although they did the absolute b Everything was done with the utmost professionalism..However must admit I missed the old fashion way of persona Liam, although they did the absolute best they could. More

We have always had a great experience buying vehicles at West Herr in East Aurora. From our Salesman Greg Janca to the finance people to the service people! We will continue to buy our vehicles here. West Herr in East Aurora. From our Salesman Greg Janca to the finance people to the service people! We will continue to buy our vehicles here. More

My salesman was extremely helpful, knowledgeable, and accommodating! I will definitely be returning to him for my future vehicle needs and recommending this dealership to both friends and family. accommodating! I will definitely be returning to him for my future vehicle needs and recommending this dealership to both friends and family. More

Easiest process ever! Lisa had all the paperwork printed and ready for me to sign before I arrived. Everything was fully explained and I love my new Acadia! and ready for me to sign before I arrived. Everything was fully explained and I love my new Acadia! More

Lisa Rogenmoser is amazing. She goes above and beyond in all aspects of dealing with her. She makes this dealership what it is. Buying a car can sometimes be stressful, but not with Lisa. Thank you for all all aspects of dealing with her. She makes this dealership what it is. Buying a car can sometimes be stressful, but not with Lisa. Thank you for all you have done for myself and my family. More

The best customer service around! Was able to do all of my shopping and inquiring over the phone/email and when I picked up my car at the dealership I felt as though they did a great job keeping everything my shopping and inquiring over the phone/email and when I picked up my car at the dealership I felt as though they did a great job keeping everything clean and sanitary for their customers safety! Overall a great experience! More

Was a absolute amazing experience considering the whole virus situation going on right now. I picked out what I wanted and being able to do almost everything over the phone made it super convenient and eas virus situation going on right now. I picked out what I wanted and being able to do almost everything over the phone made it super convenient and easy! 10/10 will be back! More

My sales man was excellent and worked with me to find the perfect car during a very difficult car buying time. He was friendly and professional perfect car during a very difficult car buying time. He was friendly and professional More