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West Herr Acura of Buffalo

Buffalo, NY

4.8
146 Reviews

7460 Transit RD

Buffalo, NY

14221

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Showing 146 reviews

December 20, 2024

My experience with West Herr was fantastic! As always Jason kept my abreast of each step with the recall and provided me with a beautiful loaner to use during the time my car was down. Thank yo More

by kim.whelan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
November 17, 2024

Always have a positive experience at West Herr Acura. I'm treated with respect and in a professional manner. Jason Starnes deserves a high 10! He never tried to sell me something I didn't need and exp More

by kmardini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Starnes
November 11, 2024

Jason and the team are great! They are always kind and accommodating whenever I visit! More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Starnes
November 08, 2024

I would like to give a HUGE shout out to Jason in the service department. My windshield wipers stopped working suddenly and he went above and beyond to help me. You are lucky to have an employee like h More

by elizabethhernst
Recommend Dealer
Yes
Employees Worked With
Jason
October 31, 2024

The service was professional, timely, courteous and outstanding. Customer service at west herr acura definitely differentiates the customer experience relative to other dealerships. More

by MLH79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
October 07, 2024

Always receive excellent service. Employees are excellent at customer service. Love my 2024 ACURA RDX More

by Shirley Herberger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Starnes 9347
October 07, 2024

Extremely clean and well maintained. Quick easy service. Stress free experience in my concerns about my vehicle. Jason kept me well informed about my vehicles repairs More

by JTORRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
October 03, 2024

Service went beyond my expectations Jason was most helpful by thoroughly reviewing by vehicles history More

by Logan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
September 30, 2024

My service writer Ciara went over and beyond for me while my Acura MDX was being serviced at West Herr Acura! I will definitely be back, thanks again Ciara! More

by lxiflyby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciara, Jason
September 21, 2024

As always accura service is terrific Great service with personal touch by both Cieria and Jason from the minute we arrived to finish Special touch of a washed and clean car that looked like brand new Tha More

by Stesell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cieria Jason and Dan
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