
West Chicago Auto Mall
West Chicago, IL
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16 Reviews of West Chicago Auto Mall
John was amazing. Super helpful and nice. Real stand-up guy. He got in contact with me quickly and delivered on what he promised. He worked with my friend who was my Super helpful and nice. Real stand-up guy. He got in contact with me quickly and delivered on what he promised. He worked with my friend who was my proxy because I was from out of state until I could get to the lot and stayed in contact with me during the whole process. Seriously, ask for John! More
The sales person lost time and money due to the owners own ego. We talked to the owner after test driving because we liked the car. But he wouldn’t give us the car fax unless we bought the car and ran cre own ego. We talked to the owner after test driving because we liked the car. But he wouldn’t give us the car fax unless we bought the car and ran credit. Which by itself is a red flag. Then he talked about trumps tariffs and why his cars are priced so high, even tho those tariffs aren’t in effect yet. Then we asked if the price was negotiable and he wouldn’t give us an answer then when he did he said “I’m going to negotiate, I’m going to charge you $500 more” he completely lost the sale right there (keep in mind they have had the car for 2 years and they had to jump the car before we drove it). Ignorance and an ego got in the way of this sale. I loved the car and wanted this one. But I’m not giving my money to someone who acts like this. More
Drove 50 min after calling about the car for about a week. Came in and my dad was interested in another vehicle. Tried to see if we can get a deal because we wanted to buy 2 vehicles. We were told “peop week. Came in and my dad was interested in another vehicle. Tried to see if we can get a deal because we wanted to buy 2 vehicles. We were told “people usually say that and don’t buy” like we were scammers. Kept pressuring us to buy the car and the sales rep was extremely rude and raised his voice at us. I told him the car needed breaks, had an accident and had a mark on the door in which he replied “that’s your problem you buy the car as is or not I have other people” I told them to run the credit for the other vehicle since they want to play games. Only to see them sell the vehicle right infront of me. Very disrespectful and unprofessional dealership. So glad I didn’t buy anything from here. More
Scammers liars, unprofessional and rude. Drove an hour. Was lied to about the car. Jen the guy Arminian and the ignorant manger got stupid with me and I cursed them out. DONT EASTE TOUR TOMR Drove an hour. Was lied to about the car. Jen the guy Arminian and the ignorant manger got stupid with me and I cursed them out. DONT EASTE TOUR TOMR WITH THESE CLOWNS More