West Chevrolet
Alcoa, TN
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I had a problem with my sunroof not closing. Eddie in the service department went above and beyond to get it fixed quick and on my way. Great sevice! Eddie in the service department went above and beyond to get it fixed quick and on my way. Great sevice! More
I had to bring my vehicle in to get the front driver turn signal bulb changed. Everyone was so nice. It was the best I had ever been treated. The technician, Chase changed the bulb for me. He is a very valua signal bulb changed. Everyone was so nice. It was the best I had ever been treated. The technician, Chase changed the bulb for me. He is a very valuable asset to your dealership. His name was Chase. I will be a Chevrolet owner for the rest of my life. I was made to feel like family! More
Great customer service! I appreciated the communication status throughout the service. Well done and will definitely be coming back. I appreciated the communication status throughout the service. Well done and will definitely be coming back. More
Frank Damante at West Chevrolet was just awesome! !! Out of all of the car purchases I have made, this was by far the best experience. Everyone was very helpful and friendly. I would STRONGLY recommen !! Out of all of the car purchases I have made, this was by far the best experience. Everyone was very helpful and friendly. I would STRONGLY recommend them!!!!! More
Standard oil change went normal. I feel they do a great job and continued to go back. I shopped new tires a while back and got the best deal from West and will do it again. I feel they do a great job and continued to go back. I shopped new tires a while back and got the best deal from West and will do it again. More
Never again will I buy a vehicle from these crooks again, they are liars and thieves. Bought a truck from them and salesman Frank, said the driver’s side heated seat did not work, said he took it in the sh they are liars and thieves. Bought a truck from them and salesman Frank, said the driver’s side heated seat did not work, said he took it in the shop and fixed it…liar, I tried using it on the way home and it didn’t work, called him and he said to bad, he couldn’t do anything about it now…and they tacked on $500 for thief and tried saying it was included in the price of the truck which it was obviously added on, called to talk to them about it and was told “that’s the price of doing business “, the manager didn’t have enough respect to even call us back… We drove 6 hours to buy this truck and I would not EVER recommend anyone do business with this company, DO NOT trust ANYTHING they say. When Frank said that he would never lie to sale a vehicle, we should have hung up the phone because he is nothing but a liar. We will be calling the Better Business Bureau and the Attorney Generals Office on them…they are pathetic!!! Trust me DO NOT buy a vehicle from them More