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West Broad Honda

Richmond, VA

4.8
683 Reviews

7014 W Broad St

Richmond, VA

23294

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683 Reviews of West Broad Honda

April 25, 2025

Came in for scheduled oil change and left with a freshly washed car, thanks Waylon! More

by WKing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon
April 09, 2025

I have always received excellent service provided by Steven Royal and the others at West Broad Honda. More

by doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Royal
April 03, 2025

Excellent service, completed in a timely manner. Wayton Lloyd gave clear information and was very professional and polite. Positive overall experience. More

by nidhi_ch9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd
March 25, 2025

Conrad and Kevin were great! ! Professional and thorough!! Made sure I was comfortable and secure with the entire process. More

by kiabanks0704
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conrad Irons, Kevin Smith
March 06, 2025

Took my car in for a recall. Work was completed in a timely manner. Positive experience. More

by Pat C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon
February 19, 2025

Awesome service Phenomenal staff Very friendly and knowledgeable Genuinely care for customers and needs Great dealership More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
February 05, 2025

The level of service provided by my service advisor, Waylon Lloyd, is far above any others. I have multiple vehicles serviced on an ongoing basis with him and everything is always handled professionall More

by Bruce Nugent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd
February 05, 2025

Excellent and fast service made this a great visit with particular thanks to Waylon Lloyd for his professional and welcoming attitude More

by katherine thomey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd
February 04, 2025

The service was excellent, and the technician also took the time to inform me exactly how the TPMS on my car worked. More

by davidjgibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd
February 02, 2025

Very helpful in answering questions and addressed issues beyond was was scheduled the initial appointment More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon I think
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