West Broad Honda

Great sales team JT did a great job of listening to what what was important to me in a car and focusing on those features. He was low pressure and gave me time when I JT did a great job of listening to what what was important to me in a car and focusing on those features. He was low pressure and gave me time when I needed it. The rest of the team were friendly and helpful. Financing was great and got me a good interest rate. I'm very happy with my new car! More

Very timely Scheduled inspection and oil change handled with dispatch. They recommended an alignment which was also done in a timely fashion. Blah blah bla Scheduled inspection and oil change handled with dispatch. They recommended an alignment which was also done in a timely fashion. Blah blah blah blah blah More

Quick brakes and oil change My wait for service was reasonable. Ban was easy to deal with and went out of his way to work with me. I called for an appointment and my needs were My wait for service was reasonable. Ban was easy to deal with and went out of his way to work with me. I called for an appointment and my needs were met. More

Very efficient and professional The salesman was very detailed in providing information on proper use of car, negotiated appropriate discounts while delivering a quality product. Gr The salesman was very detailed in providing information on proper use of car, negotiated appropriate discounts while delivering a quality product. Great teamwork between sales and finance, when new sales financial counselor was too busy, used car financial counselor willfully assisted with an expedited process for us!! More

Good Honda Services It was very pleased to me at West Broad Honda. Since I bought a new car, this is the third time visiting. They are always friendly, but especially go It was very pleased to me at West Broad Honda. Since I bought a new car, this is the third time visiting. They are always friendly, but especially good as well as rapid at this time. A lounge where I can enjoy free Internet access, a coffee and a donut is always pleasant. They finished the job sooner than expected time so that I could make a lot of personal time. Thanks again, Danny Crews. More

Very satisfy! Brett was really great and friendly sale rep. Tim was great financial officer. Ed was also great manager. Great customer services. Overall. Tha Brett was really great and friendly sale rep. Tim was great financial officer. Ed was also great manager. Great customer services. Overall. Thanks so much for all their help. I will definitely recommend this dealer to my friends and families and definitely come back for my next car. More

Great Customer Service I just really want to think Andy Feliciano for all that he has done for me. From day 1 he has been there for me and my questions ans concerns and I wa I just really want to think Andy Feliciano for all that he has done for me. From day 1 he has been there for me and my questions ans concerns and I want to Thank him big time for all he has done. Sigue haciendo un gran trabajo. -Monique Jones More

Easy, fast and pleasant Kevin was very helpful and thorough in helping me determine which vehicle I wanted. My 2014 Accord was totaled recently and I wasn't sure if I wanted Kevin was very helpful and thorough in helping me determine which vehicle I wanted. My 2014 Accord was totaled recently and I wasn't sure if I wanted another Accord or CR-V. After a test ride in the CR-V, I decided I wanted an Accord. My first choice was silver with black leather interior, Kevin was able to locate one at another dealership very quickly. As a result of the accident, I have a concussion. Kevin was unbelievably patient and helpful in accommodating my condition while helping me with my purchase. He went above and beyond throughout the process. More

Mac was wonderful Right now I'm waiting to see what they are going to do about a sharp place on the passenger seat and it has a hole in the fabric. They don't seem to k Right now I'm waiting to see what they are going to do about a sharp place on the passenger seat and it has a hole in the fabric. They don't seem to know what to do. Have not seen this before. I want the piece fixed and a new cover put on!!! Wanted to know how long I had had the car. Told them I just got it on Monday. More

Business Excellence as Usual I bought my Honda Civic here in 2008 and come in once year for a state inspection, oil change, and any scheduled maintenance. Work is always complete I bought my Honda Civic here in 2008 and come in once year for a state inspection, oil change, and any scheduled maintenance. Work is always completed in a timely manner; the employees are friendly and know their stuff. Any charges are clearly explained by technicians and paperwork. I'll continue my association with West Broad Honda and will probably purchase my next car here. More