
West Broad Honda
Richmond, VA
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689 Reviews of West Broad Honda
Honda accord 2016 purchase. \price was to our expectation. staff very friendly. All paperwork finished in cohesive and timely manner. we were out of the door with our new car \price was to our expectation. staff very friendly. All paperwork finished in cohesive and timely manner. we were out of the door with our new car in less than three hour. More
Experience quite different this time than my last one. In the past I had a very upsetting experience so I was a little apprehensive about how I would be treated. I had a very caring and attentative service In the past I had a very upsetting experience so I was a little apprehensive about how I would be treated. I had a very caring and attentative service rep. this time. He had me out of there in less time than quoted. He was friendly and informative. Restored my confidence in this dealership! More
2016 Honda Accord Lease Very pleased with all persons involved in lease at West Broad Honda. Mike Mcmillen,salesman, was able to get the 2016 Honda Accord that I wanted. I ha Very pleased with all persons involved in lease at West Broad Honda. Mike Mcmillen,salesman, was able to get the 2016 Honda Accord that I wanted. I have gotten cars from Mike for some time and he is wonderful to work with. B J Burton, finance person, was very professional. More
Purchased Honda CRV My husband and I had a very easy transaction with the purchase of our New 2016 Honda CRV. The salesman (Brett Howell) who assisted us was spectacular My husband and I had a very easy transaction with the purchase of our New 2016 Honda CRV. The salesman (Brett Howell) who assisted us was spectacular and very knowledgeable. I highly recommend this dealership and would buy from them again. Thanks West Broad Honda, so happy to be apart of the Honda family. 😊 More
Honda Odyssey We had a good idea of what we wanted when we got there. Brett Howell helped us and was very knowledgeable and very helpful and very friendly. It was We had a good idea of what we wanted when we got there. Brett Howell helped us and was very knowledgeable and very helpful and very friendly. It was a very pleasant experience. We will certainly recommend him and your dealership to others. More
Oil change and inspection Yvonne Watson was exceptional in her approach and service delivery. Made the experience so easy and kept me informed along the way. Thank you Yvonne Yvonne Watson was exceptional in her approach and service delivery. Made the experience so easy and kept me informed along the way. Thank you Yvonne! More
Best car buying experience ever! Dane Kysor is the most knowledgeable salesman I have ever dealt with. That is what sold me on this vehicle. Really wasn't sure I was going to buy a ca Dane Kysor is the most knowledgeable salesman I have ever dealt with. That is what sold me on this vehicle. Really wasn't sure I was going to buy a car but after taking a test drive I was sold. More
Fast and friendly service I had an appointment at 7:30 am. I had multiple services done on my vehicle. I was in and out in an hour and fifteen minutes. Sales Associate was frie I had an appointment at 7:30 am. I had multiple services done on my vehicle. I was in and out in an hour and fifteen minutes. Sales Associate was friendly and helpful. He also looked into an additional issue that I was having with my vehicle. A very good experience. More
Excellent Customer Service by Mr. Ban Bun - Service Dept. I had an oil change and tire rotation done on June 18, 2016. It was Mr. Ban Bun who greeted me and took care of everything professionally. I had an oil change and tire rotation done on June 18, 2016. It was Mr. Ban Bun who greeted me and took care of everything professionally. More
Great Experience for the whole family!! West Broad Honda and Mike "Mac" McMillen were top notch!! We felt so comfortable walking in. Tim, the finance guy, made sure we understood everything West Broad Honda and Mike "Mac" McMillen were top notch!! We felt so comfortable walking in. Tim, the finance guy, made sure we understood everything we were signing for and purchasing . The little kids place is genius! The whole team made us feel like we weren't just another customer. My husband and I are very confident in West Broad Honda and would recommend them to anyone! Thank you for making our first new car buying experience and great one!! More