West Broad Honda

Maintenance Service was done in less than an hour. Everything was great. Waiting area very clean and well kept. It would be great if they ran your car through th Service was done in less than an hour. Everything was great. Waiting area very clean and well kept. It would be great if they ran your car through the car wash. More

Great Customer Service! I called and spoke to Olivia Heathcock, told her I was looking for a car because my car had been totaled. I told her what I was looking for and withi I called and spoke to Olivia Heathcock, told her I was looking for a car because my car had been totaled. I told her what I was looking for and within days she called for me to come in and look at a car, which I purchased! This is my second time working with her, and both times was a great experience. This is my third car from West Broad Honda. Conrad Irons was the finance person with the last two and he was also great and got me a great deal. He went over all paperwork in detail. I would refer anyone I know that was looking for a car to contact either of them! More

SERVICE DEBT. Horrible Experience I scheduled an appointment to fix a defective seat belt on a Honda Odyssey. Was told life time warranty and would take 1 hour. When I showed up they s I scheduled an appointment to fix a defective seat belt on a Honda Odyssey. Was told life time warranty and would take 1 hour. When I showed up they service guys told me it would be a $114 diagnostic charge. That is not what I was told prior. OKAY. Then he asked for my number to call when it was read. I told him I would wait. I was told it would take 30min/1 hour. Talked to one of his other counter parts and they said it would take a HALF DAY. None of this was told when scheduled. THEY ARE LIARS. I have know problems if that is the process or fee but tell me when scheduled. I made NO! plans to leave my car. The guys were absolute xxxxxxxx. I will never recommend to anyone!! More

Visit for service on my Honda Pilot Matt was very friendly and professional. I would say he provided the best customer service I have received since I bought my first honda in 2011. Matt was very friendly and professional. I would say he provided the best customer service I have received since I bought my first honda in 2011. More

Too Notch Service Yvonne was a pleasure to work with on my recent visit to the West Broad Honda to have some routine service work done to my 2012 Honda CR-V Yvonne was a pleasure to work with on my recent visit to the West Broad Honda to have some routine service work done to my 2012 Honda CR-V More

Painless The salesman was a pleasure to work with and very knowledgeable. We met on a price acceptable to both parties quickly and there were no last minute su The salesman was a pleasure to work with and very knowledgeable. We met on a price acceptable to both parties quickly and there were no last minute surprises when we met the finance man. More

Service dept was great!! Service dept did a great job, line was moving, everyone was nice and helpful. They made sure I got the best deal possible and I did. Thanks, will co Service dept did a great job, line was moving, everyone was nice and helpful. They made sure I got the best deal possible and I did. Thanks, will come again. More

New car Great place made the buying experience easy and fun. They had everything I needed and helped with the things that make the experience less painful. Great place made the buying experience easy and fun. They had everything I needed and helped with the things that make the experience less painful. More

Exceptional! My experience was great. Olivia was very helpful and knowledgeable. I was very impressed. She made me feel really comfortable. Treated me just like f My experience was great. Olivia was very helpful and knowledgeable. I was very impressed. She made me feel really comfortable. Treated me just like family! Mr. Irons was also a pleasure to work with. You have great team at West Broad Honda. More

Exceptional The 3 gentleman I worked w/ were all fantastic. From initial contact to driving my new car off the lot, it was an amazing experience!!! The 3 gentleman I worked w/ were all fantastic. From initial contact to driving my new car off the lot, it was an amazing experience!!! More