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West Broad Honda

Richmond, VA

4.8
707 Reviews

7014 W Broad St

Richmond, VA

23294

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707 Reviews of West Broad Honda

October 16, 2025

Good service at the service center. short waiting time Took care of a recall I did not know about. More

by joespags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
young blonde kid. Real professional nice hair
October 05, 2025

Greetings. Ms Leslie truly made my experience an wonderful one. She helped my with my extended warranty and was truly kind and patient with my hearing impedime More

by Milliededios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms leslie, technichian
September 30, 2025

Everything was done in a timely manner and explained at the time of checkout. Wayland Lloyd answered all my questions and was very helpful and courteous throughout the experience. My coupons were honored o More

by laddm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayland Lloyd
September 21, 2025

Went it for a recall, was much faster than I expected and Waylon explained everything very well. More

by AS
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon
September 13, 2025

Waylon was very helpful! About a week after my service there was leaking from the rear differential, and he helped make sure the issue (a bad washer) was resolved at my conv More

by tcht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon
September 11, 2025

I brought my car for a service. Waylon Lloyd was extremely helpful and very quickly helped me with the process. Respectful and quick! More

by VA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd
September 04, 2025

Thank you for the quality and great service provided. The explanation of what was needed to pass inspection and the patience and respect working with your senior customers was very appreciated. More

by RuthandPaula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Fields
August 25, 2025

Service Rep was very professional. Waiting area neat and clean. Service waiting time was appropriate. Didn't look under the hood but I assume work done was also professional. More

by LDM1366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I forgot.
August 17, 2025

Great advisor, Waylon always takes care of us. Would not go to any other place. More

by Chris.cauthorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon lloyd
August 14, 2025

Well organized, clear departmental lines of responsibility, and courteous/professional interaction, I would recommend this dealership. More

by Raygarcia1953
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Olivia Heathcock, David Sewell, Chris Price
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