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Wesley Chapel Toyota - Service Center
Wesley Chapel, FL
188 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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188 Reviews of Wesley Chapel Toyota - Service Center
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March 10, 2022
The service department is very inefficient. I had my vehicle there at 1:30 and I didn't get it until 4:30. I only had an oil change and no other service. I had my vehicle there at 1:30 and I didn't get it until 4:30. I only had an oil change and no other service. More
by jimsagenich
Employees Worked With
Caesar Gonzales service A Ok
March 01, 2022
I have been a Chevy/GMC owner my entire life. I made the move to Toyota because I wanted to try a different vehicle out, by recommendation of my son. I sought out a Toyota 4Runner Limited because I made the move to Toyota because I wanted to try a different vehicle out, by recommendation of my son. I sought out a Toyota 4Runner Limited because I wanted to get back into an SUV again. I fell in love with one on the Wesley Chapel Toyota lot and drove off with it within an hour or so! I am in love! Not too long after purchasing the vehicle I noticed something was a bit off so I took it to their service center. Their service technician was phenomenal!!!! It was just a slight adjustment needed in the alignment and I tell you what - what a difference in drivability! I cried happy tears on my way to work because she drove so beautifully! As for the service department - it's like night and day vs. other dealerships I've been to. They are incredible! The customer service staff were too! I can't thank their friendly staff enough for making my purchase easy, my alignment quick and for being so helpful! I highly recommend Wesley Chapel Toyota and can't thank them enough for their awesome service! I wish I had the name of the person who did the service on my vehicle! More
by Proud4RunnerOwner
Employees Worked With
Courtney
September 23, 2021
I suspect the service department might be fine if you are not a senior citizen female with white hair. Our time is valuable and we need to be able to depend on our car. Many of us are out in the community not a senior citizen female with white hair. Our time is valuable and we need to be able to depend on our car. Many of us are out in the community helping others. This is the second time I have felt disrespected. I guess I need to find some place to get my car seri. More
by golly213
Employees Worked With
Service department
June 03, 2021
My daughter and I brought our cars into be serviced..Brittni in the service dept was absolutely amazing. Thank you for being so thorough and making car maintenance a breeze. serviced..Brittni in the service dept was absolutely amazing. Thank you for being so thorough and making car maintenance a breeze. More
by Diane
Employees Worked With
Brittni Ward
May 29, 2021
Just signed my second lease at WCT, started out with Service rep Lisa who suggested I speak with Mike Brockman as I was near my lease end. He helped me understand my options and I decided to lease anoth Service rep Lisa who suggested I speak with Mike Brockman as I was near my lease end. He helped me understand my options and I decided to lease another Corolla right then and there. Mike was knowledgeable and helpful and extremely courteous. My 3year relationship with this dealership has been nothing but positive. More
by Barbara
Employees Worked With
Lisa
April 22, 2021
Pedro helped me out with getting my serviced! recommend going to pedro to get your car check out if it needs any service. Everyone at wesley chapel toyota are hard workers. but if you speak spanish then pe going to pedro to get your car check out if it needs any service. Everyone at wesley chapel toyota are hard workers. but if you speak spanish then pedro is your guy!!! More
by basicjay91
Employees Worked With
Pedro, Jose M. Gesmondi
April 07, 2021
This dealership has earned my loyalty over the past 3 years from Sales Representative Scooter L. to the various personnel and staff that assist in making the experience with Wesley Chapel Toyota always years from Sales Representative Scooter L. to the various personnel and staff that assist in making the experience with Wesley Chapel Toyota always oriented toward customer service and maximum satisfaction. Service staff MJ, Kevin, and others always strive to keep the customer informed and go the extra mile to make any necessary wait pleasant, rather merely sitting and sniffing car exhausts. The lounge area is spacious, comfortable, and protective. Beverages, TV screens and customer wi-fi are available. Every staff member I've encountered is friendly, helpful and courteous. This is an excellent dealership... which is why I've purchased/leased 3 vehicles from Wesley Chapel Toyota over the past 3 years, with no buyer's remorse! (And I drive an hour's drive rather than visiting closer options.) More
by rbridgan
