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Wesley Chapel Toyota - Service Center

Wesley Chapel, FL

3.9
188 Reviews

188 Reviews of Wesley Chapel Toyota - Service Center

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August 30, 2022

Would highly recommend Travis at Wesley Chapel Toyota. Very professional and very helpful, great prices. Very knowledgeable, trustworthy, great technicians.. Highly recommend without hesitation. Will defi More

by Nesandra81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis, Service Department
Aug 30, 2022 -

Wesley Chapel Toyota responded

Thank you for being a valued customer with us and taking the time to leave this great recommendation! Our team loves providing professional and trustworthy experiences, as well as helpful interactions and great prices. We look forward to seeing you again here at Wesley Chapel Toyota.

August 30, 2022

I have been using Travis Bell as my service advisor, I highly recommend him, he is thorough and takes is time to go over the vehicle, as well answer any questions. Thank you Travis Larry Gunsher More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Bell
Aug 31, 2022 -

Wesley Chapel Toyota responded

Wow, Larry, it sounds like our Service Department did an incredible job answering your important questions and thoroughly checking your vehicle. Thank you for the five stars and for continuing to bring your business to Wesley Chapel Toyota!

August 19, 2022

Ness Hogarth JR of Wesley Chapel Toyota was a pleasure to work with. He was very personable and put a lot of care in helping me through the purchase process. I am 48, and this is the first brand new vehicle More

by Pirate 91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mess Hogarth JR
Aug 23, 2022 -

Wesley Chapel Toyota responded

Congratulations on purchasing your first brand new vehicle here at Wesley Chapel Toyota. Our Sales Team is glad to have assisted you through your purchasing process and provided you with a pleasurable dealership experience. We are thrilled to have you as a valued customer and would be elated to work with you again.

Aug 23, 2022 -

Wesley Chapel Toyota responded

Congratulations on purchasing your first brand new vehicle here at Wesley Chapel Toyota. Our Sales Team is glad to have assisted you through your purchasing process and provided you with a pleasurable dealership experience. We are thrilled to have you as a valued customer and would be elated to work with you again.

August 16, 2022

Wesley Chapel Toyota Service is exceptional. Same service rep multiple visits. They know you and your vehicle. Make sure you get great service, best deals and all the coupons you are entitled to More

by Sundown6047@earthlink.net
Recommend Dealer
Yes
Employees Worked With
Richard Davis is my Service Rep
Aug 17, 2022 -

Wesley Chapel Toyota responded

Thank you so much for taking a moment to leave this positive review of Wesley Chapel Toyota on DealerRater. It's an honor to know that you are a loyal customer of ours and that we have provided you with the best service with every one of your visits. We look forward to seeing you again in the future.

August 10, 2022

Outstanding! Lisa was incredibly helpful and pleasant! Our car was checked out and finished very quickly. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Aug 10, 2022 -

Wesley Chapel Toyota responded

Hi Mike! Thank you so much for both your kind words and for taking the time to leave a review. We love hearing that our staff were efficient and got your car back to you in a timely matter. We hope you will continue to keep us in mind for future service needs.

August 02, 2022

A place to go for your oil change or any other word that your Toyota needs thank you Carlos for taking care of me yesterday for my oil change and I’ll see you soon! Keep up the good work Wesley Chapel Toyot More

by Susan
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
Aug 03, 2022 -

Wesley Chapel Toyota responded

Wesley Chapel Toyota appreciates your great recommendation, Susan! Our Service Team is always glad to take care of you and your servicing needs. We look forward to seeing you again for your vehicle's next oil change or any other needs.

August 02, 2022

My service representative, Carlos, was friendly, helpful and very professional, thank you for your assistance. Melissa Cruz More

by Cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Aug 02, 2022 -

Wesley Chapel Toyota responded

Thank you for trusting us with your vehicle and choosing Wesley Chapel Toyota. We appreciate your perfect star review, and our Service Team will always be here to assist you with any future needs.

July 21, 2022

No one calls you back. 4 hours for an oil change with an appointment. My battery died twice in a month they say there’s nothing wrong. Second time the battery died they ‘re More

by alb823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Sherwood
Jul 22, 2022 -

Wesley Chapel Toyota responded

Hello, thank you for taking the time to alert us of your concerns. I would like to apologize for the level of communication you describe receiving as it is not an accurate reflection of the first-class experience we strive to provide all of our valued customers with. At your convenience, please feel free to reach out to me directly as I would be happy to speak with you and provide any help I can regarding these experiences. 813-473-7554 Roland Lavigne Service Manager

June 25, 2022

This dealership is excellent they are the best . mechanics are great I have had no problem. More

by Trevorthompson550
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Travis
Jun 25, 2022 -

Wesley Chapel Toyota responded

Trevor, thank you for your five-star review. We are thrilled to learn you enjoyed an excellent dealership experience working with our Service Team. Please don't hesitate to reach out to us at Wesley Chapel Toyota if we can be of further assistance.

June 18, 2022

Excellent service experience. They provided a quick diagnostic and a solution. Honored the battery warranty that was less than two years old. More

by Dave1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Rodrigues
Jun 20, 2022 -

Wesley Chapel Toyota responded

Excellent and timely services is something we work hard to achieve for our valued customers. Wesley Chapel Toyota is pleased that we were able to provide diagnostics and solutions. We hope to have the pleasure of helping you again with any future automotive needs.

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