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Wesley Chapel Toyota - Service Center

Wesley Chapel, FL

3.9
188 Reviews

188 Reviews of Wesley Chapel Toyota - Service Center

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December 01, 2022

My service advisor, Rich, was awesome! Kept me informed (via text) throughout the appointment… and has a fun sense of humor! Thanks Rich! You made the dreaded “car maintenance visit” ALM More

by Keating1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Dec 05, 2022 -

Wesley Chapel Toyota responded

Hello, thank you for the kind shout out to Rich and our Wesley Chapel Toyota team. We appreciate your trust in our team and we hope to see you again in the future.

November 23, 2022

The Service Advisor at Wesley Chapel Toyota, Richard was knowledgeable, courteous and highly professional; from beginning to end, I felt welcome, trusted and pleased. More

by rodespagc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Ellison
Nov 28, 2022 -

Wesley Chapel Toyota responded

Hello, it is great to hear Richard and our Wesley Chapel Toyota team provided you with such an excellent 5-star experience. Come by and visit us again anytime.

November 19, 2022

The service advisor at Wesley Chapel Toyota, Brittney, was knowledgeable, courtesy, truly professional and very helpful in coordinating warranty work that required ordering parts for my Camry 2019. She su More

by LATIF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney Ward
Nov 21, 2022 -

Wesley Chapel Toyota responded

Hello, thank you so much for the kind shout out to Brittney! Your kind review and recommendation mean a lot to our entire Wesley Chapel Toyota team. We hope you enjoy your Thanksgiving and please come by and visit us again anytime!

November 02, 2022

Shannon my adviser gave me warm greeting and discuss my car history service and advise time to replace my air filter, Well done Shannon More

by albert07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Heflin
Nov 10, 2022 -

Wesley Chapel Toyota responded

Hello, thank you for choosing to visit our Wesley Chapel Toyota team. We are happy to learn Shannon was able to provide you with such an excellent experience. Our entire team hopes to see you again in the future.

Nov 10, 2022 -

Wesley Chapel Toyota responded

Hello, thank you for choosing to visit our Wesley Chapel Toyota team. We are happy to learn Shannon was able to provide you with such an excellent experience. Our entire team hopes to see you again in the future.

October 18, 2022

Donnie Smith in service was very helpful. He was very professional and got my car back to me in a timely manner. Matt (the experienced one) was also very helpful. More

by rhetthamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Smith
Oct 20, 2022 -

Wesley Chapel Toyota responded

Hi Rhett, thank you for the great shout out to Donnie and our Wesley Chapel Toyota service team. Your trust in our service means a lot to us and we hope to see you again!

October 17, 2022

I have owned my toyota now for 14 months. The service department has been excellent at each step of the journey. I credit my experience to Mr. Anthony Rodriguez. His attention to detail and c More

by Mark.delage1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
Oct 17, 2022 -

Wesley Chapel Toyota responded

Hi Mark, thank you for the kind shout out to Anthony! Our Wesley Chapel Toyota service team appreciated your kind words and we look forward to seeing you again at your next visit.

October 10, 2022

Lisa was awesome and kept me up to date throughout my service. Never disappointed. Thank you More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy!!!
Oct 14, 2022 -

Wesley Chapel Toyota responded

Hello, thank you for the great 5-star review of Lisa and our Wesley Chapel Toyota team! Our team hopes to see you again!

October 09, 2022

Outstanding service and attention thanks Travis. Super job I will be back soon Again thanks !!! More

by Manuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
Oct 10, 2022 -

Wesley Chapel Toyota responded

Hello, thank you for the great 5-star review of our Wesley Chapel Toyota team! We appreciate your kind words and we look forward to seeing you at your next visit!

October 01, 2022

The service techs really take care of their people they are knowledgeable and courteous.. If you are unable to wait for your vehicle they will take you home and then pick you up when your vehicle is ready More

by margiemills1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Bell
Oct 03, 2022 -

Wesley Chapel Toyota responded

Hello, thank you for choosing to visit our Wesley Chapel Toyota service team. Your trust in our team for your vehicles service needs means a lot to us and we look forward to seeing you again!

September 12, 2022

I like my car. However, I was sold an extended warranty that was explained to cover everything with "no fine print". Less than a year later, they want to charge $ More

by cynthialadd52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
david garcia
Sep 14, 2022 -

Wesley Chapel Toyota responded

Hello Cynthia, Every customer who presents us an opportunity to earn their business deserves first-class treatment. Your experience is regrettable, and we would like the opportunity to learn from it to better serve future customers. When you are free, please contact me at the number below so we can discuss your experience in more detail. Michael Haake 813-415-7189 Sales Manager