Wesley Chapel Toyota

Gina helped me with my Tacoma which I purchased used else where. Checked it all out and was very helpful. I have used other highend dealerships (Audi, BMW, etc) and the service here is better. where. Checked it all out and was very helpful. I have used other highend dealerships (Audi, BMW, etc) and the service here is better. More

A previous bad experience with this same dealership made me very weary of even contacting them - however my wife assured me the ownership had changed - Frank Wargo and Patrick Abad certainly went out of the me very weary of even contacting them - however my wife assured me the ownership had changed - Frank Wargo and Patrick Abad certainly went out of their way to make this a very plesant experience - will certianly be back for any car 'needs'. Simply put - there was no sales pressure - the focus was on getting me what I wanted if at all possible.... Thank you borh - Frank and Patrick Eric More

Salesman very professional and friendly, going out of his way to make me comfortable. The tour was impressive, especially the mechanic's area which was immaculate from the uniforms on the employees to the cl way to make me comfortable. The tour was impressive, especially the mechanic's area which was immaculate from the uniforms on the employees to the clean floor as well as the displays showing this company believes in paying its civic rent by supporting the local schools, hospital and program for the hungry. The business manager gave prompt attention to my financing needs and was extremely pleasant and personable. My final stop at your dealership was with the detailer who presented me with a beautiful car, complete with tinted windows. So, from the moment I entered the door until I left, it, by far, was the best car-buying experience in my entire 76 years. More

I had taken my car in for servicing and had gotten the I had taken my car in for servicing and had gotten the best customer service. Rick had brought me my two filters from the car And explained to me I had taken my car in for servicing and had gotten the best customer service. Rick had brought me my two filters from the car And explained to me what they were and showed Me why they water going to need changed soon. While I was waiting Pj came over and actually Offered me a business card of someone that Might be able to help me save money on my Car insurance. I work for Publix so I know all About excellent customer service..Wesley Chaple Toyota where servicing is a pleasure! More

I bought a Toyota Rav4 with this dealership. I am very satisfied about the service and the overall doing business with this dealership. I would recommend this dealership to everyone!!! satisfied about the service and the overall doing business with this dealership. I would recommend this dealership to everyone!!! More

Ray Dellaero is highly personable, knowledgeable regarding technical aspects of vehicles, excellent listener and always followed-up on everything, matching me to my specific vehicle needs. Ray took regarding technical aspects of vehicles, excellent listener and always followed-up on everything, matching me to my specific vehicle needs. Ray took his time to answer my many questions and suggested a test drive to assure the vehicle was going to meet my needs. Ray assisted me from the moment I walked on the lot, introducing himself and making me feel welcome. He provided not only a full tour of the entire dealership (including the service center, awards showcase, community support and customer services) and test drives of the Toyota; but also the neck-in-neck competitors. I was able to make the best choice for me with his assistance in physically comparing the Honda CRV to the RAV4 in a side-by-side comparison. Much better than if I would have had to go on my own - for me anyway. It is clear that Ray maintains a collegial relationship with the prime competitor - which shows honesty and integrity. It would have otherwise taking me multiple trips and time to compare the two vehicles and would not have been directly comparing. Ray is not only an effective sales person, he is an efficient one. Ray cared about me as a person and respected my communication wishes. Ray was never pushy and did his best to assure that if Toyota had a vehicle to match my needs, which Wesley Chapel Toyota did, that it would be available to me. Ray not only explained the differences and many details of different models before the sale, but afterward. Ray was able to readily sync up my I-phone for me to the Blue Tooth feature after the sale -- which probably would have taken me a lot more time. He assured that I knew all the vehicle features and demonstrated them to me and allowing me the opportunity to experience first-hand. Ray assured that my vehicle was appropriately prepped and detailed before heading out the door and gave me time to make my decisions. Ray introduced me to his colleagues and sales associates and was ALWAYS friendly, enthusiastic and greeted me with a smile. I witness Ray treat all others the same, from different socioeconomic classes. Both Tyler and Jose were helpful too in clarifying a few questions and Kagan certainly made negotiation the crucial conversation it should be with a genuinely kind nature. Albert did an excellent job of explaining the various opportunities for extended warranties and responded to my plethora of inquiries in multiple ways. Both Albert and Ray interjected appropriate senses of humor in the process too. I also appreciated Albert's automotive knowledge, from his prior sales work and personal interests, and fiscal expertise in which he ran numbers for me a few different ways. Albert was also very understanding and patient for a late night transaction time frame. I have a strong sense that the staff of Wesley Chapel Toyota works well as a team and are kind to each other too - a welcome difference from other dealers - believe me! Steve Connetti also always had a smile on his face, shook my end on each of my visits and I felt like he was the "Uncle" that could step in to assist if Ray was not available. I cannot thank all of you enough for making my car buying experience a pleasantly memorable one. Ray exudes enthusiasm and knowledge and that alone brought me back -- but his follow-up even on his day off and his patiently reaching out to me assured me that this was likely the place I would want to buy a vehicle. I now look forward to my future service visits and so glad that your dealership is in my neighborhood. My sister has always been satisfied with her Camry and when upgrading in the future, will now consider Wesley Chapel Toyota and certainly my USF colleagues will "hear" about you all. Keep up the great works and caring for your customers and community. More

This car buying experience was by far the best my husband have ever had. My husband was very skeptical but when we got up there and met with John he said and did everything he said over the phone. We r fro have ever had. My husband was very skeptical but when we got up there and met with John he said and did everything he said over the phone. We r from naples about 2 1/2hours away so the deal was pretty much made over the phone. John is very patient and he found me just the right van I was looking for. I would buy fro there again and have already told friends and family. We finally left a car dealership in a good mood and very satisfied! All the staff we met were wonderful! Thank you!! More

This was the second vehicle that I purchased from this dealership, and Brice M. Both experiences were the best that I have ever had at a dealership. Brice M. and Albert White were very helpful and friendl dealership, and Brice M. Both experiences were the best that I have ever had at a dealership. Brice M. and Albert White were very helpful and friendly during the process of purchasing our 2007 Toyota Highlander. Thanks More

I purchased my 2011 Toyota HIGHLANDER from Wesley Chapel and I must admit Ray Dellaero did a fine job with showing us all the features of the new Car. Ray and the rest of the Toyota dealership staff were v and I must admit Ray Dellaero did a fine job with showing us all the features of the new Car. Ray and the rest of the Toyota dealership staff were very helpful and professional and create good experience with our purchase. More

Bill and Matt made all the difference when it came to us buying are new vehicle. It's nice to go to a dealer and be treated with respect and person. Instead of just another sale. Wesley chapel is the place buying are new vehicle. It's nice to go to a dealer and be treated with respect and person. Instead of just another sale. Wesley chapel is the place to buy. More