Wesley Chapel Toyota

We just purchased our 3rd vehicle with Kelsey and the experience has always been 5 star. Kelsey is professional and so easy to work with. He spent an entire day getting deals done for both my husband and experience has always been 5 star. Kelsey is professional and so easy to work with. He spent an entire day getting deals done for both my husband and son with none of the traditional "used car salesman" vibe. We will definitely be back to see Kelsey for all our future purchases! He the process painless and simple. More

Matt was a huge help. We did give him a hard time because we are strong negotiators. But he stayed confident and attentive. We did give him a hard time because we are strong negotiators. But he stayed confident and attentive. More

I purchased a 2022 Jeep with low miles and have had nothing but problems with it and especially their customer service. They had the vehicle more than I did for the 1st 2 months. I went over 10 days wi nothing but problems with it and especially their customer service. They had the vehicle more than I did for the 1st 2 months. I went over 10 days with no rental car and non was ever offered until I asked about 1. I was told nothing was wrong with the vehicle, I had to go back 3 times before something was finally done. The Jeep ended up needing a rack and pinion and cost more than $4000- I was forced to use my extended service plan which we felt pressured into buying, even though this was an existing issue. I felt like I purchased from a small used car lot on Nebraska, by the way I was treated. I was lied to several times during this by sales man, and managers-I was given very short answers and this was only after I contacted them. I will never purchase a car from here again. I know people are more likely to leave a bad review and sometimes it is more the individual leaving the review than the company, I wish I had time to go into details about my whole experience, just a warning from anyone needing a new or used car- stay away from Welsey Chapel toyota. And if you do end up going to Wesley Chapel toyota, do not get the extended warranty, you will over pay for it and never get to use it. They will tell you what you think is wrong is normal or that they see nothing wrong at all. More

Luis was patient throughout the entire process. He listened to my concerns and needs as far as a new vehicle went and did an amazing job from start to finish. He listened to my concerns and needs as far as a new vehicle went and did an amazing job from start to finish. More

Matt Sowa and Ali Haydoura are nothing short of amazing! My background is in hospitality, having worked for Hyatt Hotels for a few years over a decade. It takes a lot for me to comment on the quality of ser My background is in hospitality, having worked for Hyatt Hotels for a few years over a decade. It takes a lot for me to comment on the quality of service I receive. This was hands down one of the best service experiences I’ve ever had that FAR exceeded my expectations. I actually had fun at a car dealership… AND, I genuinely felt that both of these guys were on my team the entire time…. And still are! Keep on doing what you’re doing, because you guys truly rock! More

Kwon did great job and very patiently explained to my questions and even helped to delivery of the vehicle to my house in late hours. questions and even helped to delivery of the vehicle to my house in late hours. More

The staff was very friendly socable and very willing to work with me and my price range work with me and my price range More

Carlos was great and assisted with every aspect of the purchase process. Long process, but happy to have gone here. purchase process. Long process, but happy to have gone here. More

Wesley chapel Toyota and Jorge went above and beyond to ship my vehicle cross country. Great service. ship my vehicle cross country. Great service. More

Reakwon was amazing. Left with my dream car! Wesley Chapel Toyota is the best! I highly recommend! Left with my dream car! Wesley Chapel Toyota is the best! I highly recommend! More