Wesley Chapel Honda
Wesley Chapel, FL
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2,306 Reviews of Wesley Chapel Honda
We leased a car at Wesley Chapel Honda recently because we were about to go over our mileage allowance of 12K per year (36K total)on our CRV. We realized we needed a bigger car with more mileage allowance we were about to go over our mileage allowance of 12K per year (36K total)on our CRV. We realized we needed a bigger car with more mileage allowance. My wife asked the salesperson several times that our minimum requirement was that we have enough mileage allowance not to have to worry about it or have to pay any penalties at the end of the lease. Well, somehow we were convinced that the mileage was not an issue and that we did "not have to worry about it". However, the contract states that we may/will be responsible to pay mileage if we go over. I guess we signed the lease and now have to live with it, but the salesperson did not steer us in the right direction, or look out for our best interest. Additionally, the next day our car keys intermittently would not work to open or close the sliding car doors, opperate the power locks and the car would stall every few starts, we took it in. We realize that these things happen, but twice we were turned away because the keys worked while at the dealer. Finally, on the 3rd day it would not start at all. The service experience was not pleasant and the salesperson was not interested in anything other than if we were going to give him 5's on his review. We honestly cannot give 5's in this review but we will give 3's because they were pleasant and friendly. Honest customer service, listening to the customer (before and after the sale) and getting us into the right car for our particular needs would have warranted 5's in our book. More
ANYTIME I BRING MY WIFE'S CAR FOR SERVICE, I ALWAY'S GET EXCELLENT CARE FROM MY HONDA SERVICE WRITER JASON HUNTER AT WESLEY CHAPEL HONDA. HE GOES OUT OF HIS WAY TO MAKE YOUR VISIT VERY EASY AND PAINLESS, HE EXCELLENT CARE FROM MY HONDA SERVICE WRITER JASON HUNTER AT WESLEY CHAPEL HONDA. HE GOES OUT OF HIS WAY TO MAKE YOUR VISIT VERY EASY AND PAINLESS, HE ALWAYS EXPLAINS EXACTLY WHAT HAS TO BE DONE SO THAT YOUR AUTO WOULD BE SAFE. I'AM SO GLAD THAT YOU HAVE UNDERSTADING EMPLOYEES THAT CARES FOR THERE CUSTOMERS. AND I LOOK FORWARD, TO BRING MY CAR FOR SERVICE AND HAVE JASON HUNTER ATTEND TO MY PROBLEMS. THANK YOU AGAIN JASON HUNTER... More
My wife and I were looking for a new car. We had viewed another make of car south of Wesley Chapel Honda, and decided to stop at a Honda dealership because we liked what we saw in the CRV. We happened by W another make of car south of Wesley Chapel Honda, and decided to stop at a Honda dealership because we liked what we saw in the CRV. We happened by Wesley Chapel Honda and decided to stop and see what they had. Now, I hate buying a new car so when we got out of our vehicle to take a look at a CRV in the lot, I cringed when a salesman came in our direction. I did not need to though, because it was Kevin Campbell. He was engaging, knowledgeable, professional and treated us with courtesy and respect. The whole experience from there on out was as pleasant as it could be. We have had our CRV for a week now and absolutely love driving it. I would recommend Kevin as a salesman and Wesley Honda as a dealership. More
Justin Walker is the best service advisor. I always feel welcomed when I arrive there. Anytime I need my car serviced or have any general questions, Justin always has the answer for me. From the first time welcomed when I arrive there. Anytime I need my car serviced or have any general questions, Justin always has the answer for me. From the first time I met him, he has always been very informative, very nice, and very professional. He doesnt treat you has if you are just another customer there for service. He takes the time out to explain everything in detail. He always goes the extra step, to make sure you are happy. I will continue to go to Wesley Chapel Honda, because there isnt another dealership out there that spoils you like they do. More
Mike Spitzig and Jason Hunter were VERY PROFEESIONAL AND UNDERSTANDING of our recent visit for our Honda repair.These two Service consultants listened to our problems and fixed our car to our satisfaction!! UNDERSTANDING of our recent visit for our Honda repair.These two Service consultants listened to our problems and fixed our car to our satisfaction!!! We recommend Wesley Chapel Honda to all our friends and customers as well!!!!!! We when we hear that the CUSTOMER COMES FIRST, both my wife and I trully felt we came FIRST with Mike and Jason.. THANKYOU Wesley Chapel Honda for all the GREAT SERVICE and having caring employees like Mike Spitzig and Jason Hunter!!!!! Please feel free to call me with any questions or concerns!!! Respectfully Don & Diane Tomlinson 813-431-3847 More
My experience with Wesley Chapel Honda was incredible. I typically have my car serviced at Tampa HondaLand; however, Wesley Chapel Honda outclassed Tampa HondaLand in every way possible. My car was not star typically have my car serviced at Tampa HondaLand; however, Wesley Chapel Honda outclassed Tampa HondaLand in every way possible. My car was not starting and Jason Hunter (service advisor)did a great job of helping me out. Jason Hunter made me feel comfortable and I did not feel like I was being taken advantage of. Jason was very knowledgeable about automobiles and he did everything he could to help me. Overall, the reason I am coming back to Wesley Chapel Honda is because of Jason Hunter and the mechanic that worked on my vehicle name Brian. From a Happy Customer More
My 2007 CR-V Honda was left outdoors for two months without use. When I tried to use the car the brakes were locked solid. The car also had a throttle problem. I went to the Wesley Chapel Honda dealers without use. When I tried to use the car the brakes were locked solid. The car also had a throttle problem. I went to the Wesley Chapel Honda dealership and met Jason Hunter. He immediately responded to the situation and arranged for a tow truck and for the diagnosis to be carried out. The problems were rectified the same afternoon and I drove the car home. The service I received was exemplary and the cost reasonable. I have no hesitation to recommend the Wesley Chapel Honda dealership to every Honda owner. Derek Mather More
My experience with this dealership was excellent. The process was quick and easy. Mike Tucker took care of all of my needs via telephone, all I had to do was show up and do the paperwork. I would recom process was quick and easy. Mike Tucker took care of all of my needs via telephone, all I had to do was show up and do the paperwork. I would recommend this dealership if you are in the market for a vehicle. The entire staff is friendly and helpful! More
I had been looking for a specific car at the right price for about 6 months. Found the car at Wesley Chapel Honda. Micheal Tucker is one the best sales persons I've ever worked with. From start to finish he for about 6 months. Found the car at Wesley Chapel Honda. Micheal Tucker is one the best sales persons I've ever worked with. From start to finish he kept me posted on everything that we needed. Being that I had to drive 6 hours one way from Troy, Alabvama, to Wesley Chapel FL. for the car, dealing with Michael Tucker made it a pleasant buying experience. I will highly recommend Mike Tucker at Wesley Chapel Honda. More