Wes Finch Auto Plaza

Great people to work with. Ken in Service always gives me great service in a friendly manner. He has a record of all my service visits and keeps me current on recommended servic Ken in Service always gives me great service in a friendly manner. He has a record of all my service visits and keeps me current on recommended service intervals for both vehicles. More

Problem not resolved. I brought my truck in with a strange clunking sound from the front end that started after a trip to Colorado. Was told the transmission was empty, a s I brought my truck in with a strange clunking sound from the front end that started after a trip to Colorado. Was told the transmission was empty, a seal had failed. Which was impossible since when in Colorado I had just removed 2 qts. of transmission fluid and had added a supplement.(Lucas). Now I will give you the possibility that the seal had blown on the return trip to Iowa, but there was no fluid ever present under the vehicle, or presenting on the exterior. I was never shown the seal that was replaced, but the bill amounted to half the cost of a rebuilt transmission. The customer service rep that steered my vehicle towards a costly repair was either replaced or left on his own accord just after my experience. I knew there was a problem when I asked what the maintenance schedule is for a truck with my miles, 220K. Duh, was basically the answer. The best part was that upon picking up my vehicle, the original problem was still painfully obvious. I will give General Motors Chevrolet credit for making a truly great truck. More

I have purchased automobiles from Wes Finch Agency..and have had nothing but excellent service on all of them. Since I am a single woman with no car sense, I have to trust the experts to take care of my Ch have had nothing but excellent service on all of them. Since I am a single woman with no car sense, I have to trust the experts to take care of my Chrysler van. Here is an example: when my van was serviced recently, I came to pick it up (actually they provide transportation for you as well) and Ken said, "Oh, by the way, we rotated your tires too, we hadn't done that since we put a new one on." This would never have occurred to me. They are prompt, informative, honest and very fair. One can ask for no better than that.. I am happy to give them this recommendation. m.j. zimmerman More

I would rate Wes Finch Auto Plaza as great in all areas. If you are interested in a new or used car, truck, or van, West Finch Auto Plaza is the place to go. I have always been treated really well in all th If you are interested in a new or used car, truck, or van, West Finch Auto Plaza is the place to go. I have always been treated really well in all the many years I have done business there. More