Werner Mazda - Service Center

Very satisfactory service appointment. The communication was good and clear. The wait time was around 1.15hrs so would visit again! The communication was good and clear. The wait time was around 1.15hrs so would visit again! More

Your service manager is extremely rude, disrespectful and dismissive. Huffed on the phone and couldn’t be bothered to listen to our concerns- which were not all addressed. Worst customer service we’ve ever dismissive. Huffed on the phone and couldn’t be bothered to listen to our concerns- which were not all addressed. Worst customer service we’ve ever had at a dealership. More

Always an easy, convenient, and affordable experience. . have been using Werner for Service for many years. Followup video is amazing, friendly staff and comfy waiting area all make the process super smoot . have been using Werner for Service for many years. Followup video is amazing, friendly staff and comfy waiting area all make the process super smooth and enjoyable. Highly recommend More

Great customer service, friendly, helpful, courteous, follow up, love the video presentation,and very professional. follow up, love the video presentation,and very professional. More

Great experience at Werner Mazda! Nick was amazing and made the car buying process way less stressful Nick was amazing and made the car buying process way less stressful More

We appreciate that the manager took our call and responded to our concerns by moving our appointment up… recall work, etc. The staff has been consistently patient, helpful and polite. responded to our concerns by moving our appointment up… recall work, etc. The staff has been consistently patient, helpful and polite. More

Great experience all around. He greeted me when I arrived, and kept me updated while I waited. He greeted me when I arrived, and kept me updated while I waited. More

I had purchased a vehicle prior, and decided to buy a new one. The service was great. one. The service was great. More

Great service! Loved the video explaining what was done to my car. Very nice waiting area. Loved the video explaining what was done to my car. Very nice waiting area. More

I brought the car in for a specic manual transmission shifting issue. Service was unable to identify the cause and had only potential fixes because my car is 11 years old. 15 minutes on Google and I foun shifting issue. Service was unable to identify the cause and had only potential fixes because my car is 11 years old. 15 minutes on Google and I found a Mazda Tech Service Bulletin for the exact problem on my exact year and model car. Not impressed with their performance. The first step should have been to research their (Mazda) database. More