Werner Mazda - Service Center

We appreciate that the manager took our call and responded to our concerns by moving our appointment up… recall work, etc. The staff has been consistently patient, helpful and polite. responded to our concerns by moving our appointment up… recall work, etc. The staff has been consistently patient, helpful and polite. More

Great experience all around. He greeted me when I arrived, and kept me updated while I waited. He greeted me when I arrived, and kept me updated while I waited. More

I had purchased a vehicle prior, and decided to buy a new one. The service was great. one. The service was great. More

Great service! Loved the video explaining what was done to my car. Very nice waiting area. Loved the video explaining what was done to my car. Very nice waiting area. More

I brought the car in for a specic manual transmission shifting issue. Service was unable to identify the cause and had only potential fixes because my car is 11 years old. 15 minutes on Google and I foun shifting issue. Service was unable to identify the cause and had only potential fixes because my car is 11 years old. 15 minutes on Google and I found a Mazda Tech Service Bulletin for the exact problem on my exact year and model car. Not impressed with their performance. The first step should have been to research their (Mazda) database. More

I had an oil leak after an oil change, Russ was very accommodating with the re-work. He went above and beyond accommodating with the re-work. He went above and beyond More

The service at Werner Mazda is always first rate. The communication between the staff and the customer is very good. I have been always kept up on the status of my vehicles. The communication between the staff and the customer is very good. I have been always kept up on the status of my vehicles. More

I went in for service for a light on my dashboard, that had actually gone out by the time of service. I kept the appointment because I had a tire rotation anyway. I was there 2 hours and they had done 3 had actually gone out by the time of service. I kept the appointment because I had a tire rotation anyway. I was there 2 hours and they had done 3 recalls which I was not aware of until an hour and a half in. When I got my car back, there was a new light on so they immediately took the 2024 CX-90 back in and reset that. I then left. I'd say 6/10 on satisfaction. Not bad, not great, but average. More

Great people to work with. No hidden cost or pressure to buy. Will definitely recommend werner to family and friends No hidden cost or pressure to buy. Will definitely recommend werner to family and friends More

They were quite responsive to my less-than-stellar review, and the service department worked quickly to get me an extra key. review, and the service department worked quickly to get me an extra key. More