1,681 Reviews of Werner Mazda - Service Center
routine oil change service dept/general staff were very courteous and very polite while waiting; felt very at ease while in the waiting area. All staff seemed to be in service dept/general staff were very courteous and very polite while waiting; felt very at ease while in the waiting area. All staff seemed to be in good moods and always have a positive upbeat in the entire dealership. More
Always a great experience! I was able to borrow a car while mine was serviced so easily, and in the past when waiting in their service lounge I was comfortable, fed and impresse I was able to borrow a car while mine was serviced so easily, and in the past when waiting in their service lounge I was comfortable, fed and impressed. More
Awful waste of money. Work took too long and job wasn't done Would never go back again had oil change & tire rotation done. Almost had accident. Not worth deal. Cant explain as there is only 25 words. Would never go back again had oil change & tire rotation done. Almost had accident. Not worth deal. Cant explain as there is only 25 words. More
Excellent customer care. Service depth cares about its customers and is willing to work with them for the most affordable solution to car repairs. Very personable service w Service depth cares about its customers and is willing to work with them for the most affordable solution to car repairs. Very personable service writers and a service manager that interacts with their customers. More
Service Got me in and out in no time at all. Kept me informed on what needed to be done with my car. Even fed me breakfast!! Got me in and out in no time at all. Kept me informed on what needed to be done with my car. Even fed me breakfast!! More
Great service A quick efficient service that covered everything needed or desired while also providing information for future reference. The service also kept me up A quick efficient service that covered everything needed or desired while also providing information for future reference. The service also kept me up to date about any causes for concern so I know what to do in the future. More
Quick & convenient Pleased they could take me the same day as I had a tire with low pressure. Turns out there was an industrial grade staple in my tire. They had me in Pleased they could take me the same day as I had a tire with low pressure. Turns out there was an industrial grade staple in my tire. They had me in and out in about an hour - very grateful since it was so late in the day (got out @ 7pm). More
Excellent service again The girls in the service department took good care of my sons car for me. They were friendly and explained my options so I knew I was making the best The girls in the service department took good care of my sons car for me. They were friendly and explained my options so I knew I was making the best choice for my needs. More
Inspection sticker placement Service tech placed inspection sticker in line of site on my wifes windshield. She asked for the sticker to be moved to the proper position(per state Service tech placed inspection sticker in line of site on my wifes windshield. She asked for the sticker to be moved to the proper position(per state requirements) and was told by service advisor that the sticker cannot be moved. I took the car back in the following day to talk to the service advisor that my wife dealt with the day before. Without hesitation she took the car out back and had the tech move the sticker to the proper position. I was frustrated to have to make a second trip back to have this taken care of when clearly It could have easily been taken care of when my wife mentioned it the day she had the inspection done. More
Excellent detailing! Jess and Jenn were both friendly, helpful, knowledgeable. Quality of the work was exceptional. Car looked like new when I picked it up. Thank you! Jess and Jenn were both friendly, helpful, knowledgeable. Quality of the work was exceptional. Car looked like new when I picked it up. Thank you! More