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Werner Mazda - Service Center

Manchester, NH

4.7
1,681 Reviews

1,681 Reviews of Werner Mazda - Service Center

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August 20, 2018

quick and painless service My Mazda was due for its 6 month check-up. Made the appointment but wrote the time wrong so arrived 2 hours early. "No problem" I was told and my se More

by THEBACKS2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Kinney
Aug 22, 2018 -

Werner Mazda responded

Thank you for the review

August 17, 2018

Superb service They really do make you feel like you are the most important customer they have. Repair work to my Mazda were done so well it’s like a new car to me. More

by BobShah44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john obrien, Jess Kinney
Aug 22, 2018 -

Werner Mazda responded

Thank you for the review

August 17, 2018

Outstanding Customer Service!!!! Overall, I was extremely pleased with my service experience and even more impressed with a free loaner car. Simply a great service experience. Highl More

by pobrien80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Kinney
Aug 22, 2018 -

Werner Mazda responded

Thank you for the review

August 16, 2018

Fantastic Bought my 2018 Cx5 from Werner have had nothing but a positive experience from sales to service, very friendly. Not a high pressure sales department. More

by jeeyoung121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Trabucco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jess Kinney
Aug 22, 2018 -

Werner Mazda responded

Thank you for the review

August 15, 2018

Werner Mazda is wonderful! Great customer service, friendly staff, and truly helpful! They truly understand the customers needs and keep their customers informed throughout the More

by amelianutting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Turnquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jess Kinney
Aug 22, 2018 -

Werner Mazda responded

Thank you for the review

August 14, 2018

Great and quick service! Werner had me in and out in under an hour, very impressed. Will be back again, and thanks to the team for making this such an easy service call. More

by wallykilgore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Trabucco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jess Kinney, Jenn Lupo
Aug 22, 2018 -

Werner Mazda responded

Thank you for the review

August 13, 2018

Really helpful and fun Staff was very helpful in helping me make a decision in my lease. We shared a lot of laughs and the people were very knowledgable More

by cwilki7979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Cassatt
Aug 17, 2018 -

Werner Mazda responded

THANK YOU FOR THE REVIEW

Aug 17, 2018 -

Werner Mazda responded

THANK YOU FOR THE REVIEW

Aug 22, 2018 -

Werner Mazda responded

Thank you for the review

August 08, 2018

Oil change I appreciate your coupon for the $40. synthetic oil change and have used it multiple times now. I like how I can just drive right in and be greeted ri More

by jmktwelve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Kinney
Aug 10, 2018 -

Werner Mazda responded

I am sorry if we did not make you feel welcome through he entire service. We genuinely appreciate your feedback and will strive to give you better service.

August 07, 2018

Great! They are great. The only issue I have is with the coupon it seemed to be an issue I think it would clearly state if it’s regular oil this price synthe More

by gotagroovecl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Boutin
Aug 08, 2018 -

Werner Mazda responded

Thank your for the review, and thanks for the info on the coupons. We will try and address your concerns with them.

August 06, 2018

Oil Change and Tire Rotation Very easy to make an appointment that fits my schedule; timely shuttle ride to work and back; just a pleasant experience; would not bring my vehicle a More

by ronald.breton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john obrien, Jess Kinney, Jenn Lupo
Aug 06, 2018 -

Werner Mazda responded

Thank you for the review!!

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