Werner Mazda - Service Center

Really helpful and fun Staff was very helpful in helping me make a decision in my lease. We shared a lot of laughs and the people were very knowledgable Staff was very helpful in helping me make a decision in my lease. We shared a lot of laughs and the people were very knowledgable More

Oil change I appreciate your coupon for the $40. synthetic oil change and have used it multiple times now. I like how I can just drive right in and be greeted ri I appreciate your coupon for the $40. synthetic oil change and have used it multiple times now. I like how I can just drive right in and be greeted right away. The bonus car wash is really nice too! The only issue I had was the dashboard was still flashing when I went out to my car to leave, so I had to go back in and I could tell Jessica was a little annoyed with how I expressed my displeasure to her based on her tone and facial expression. No apology was given but I do want to say that Jessica was pleasant when I first arrived for my appointment. More

Always a great experience! I was able to borrow a car while mine was serviced so easily, and in the past when waiting in their service lounge I was comfortable, fed and impresse I was able to borrow a car while mine was serviced so easily, and in the past when waiting in their service lounge I was comfortable, fed and impressed. More

Awful waste of money. Work took too long and job wasn't done Would never go back again had oil change & tire rotation done. Almost had accident. Not worth deal. Cant explain as there is only 25 words. Would never go back again had oil change & tire rotation done. Almost had accident. Not worth deal. Cant explain as there is only 25 words. More

Excellent customer care. Service depth cares about its customers and is willing to work with them for the most affordable solution to car repairs. Very personable service w Service depth cares about its customers and is willing to work with them for the most affordable solution to car repairs. Very personable service writers and a service manager that interacts with their customers. More

Oil Change and Tire Rotation Very easy to make an appointment that fits my schedule; timely shuttle ride to work and back; just a pleasant experience; would not bring my vehicle a Very easy to make an appointment that fits my schedule; timely shuttle ride to work and back; just a pleasant experience; would not bring my vehicle anywhere else More

Great! They are great. The only issue I have is with the coupon it seemed to be an issue I think it would clearly state if it’s regular oil this price synthe They are great. The only issue I have is with the coupon it seemed to be an issue I think it would clearly state if it’s regular oil this price synthetic this price because the girls didn’t know how to ring it in that I feel like I should have gotten more taken off based on the other price More

routine oil change service dept/general staff were very courteous and very polite while waiting; felt very at ease while in the waiting area. All staff seemed to be in service dept/general staff were very courteous and very polite while waiting; felt very at ease while in the waiting area. All staff seemed to be in good moods and always have a positive upbeat in the entire dealership. More

Great service A quick efficient service that covered everything needed or desired while also providing information for future reference. The service also kept me up A quick efficient service that covered everything needed or desired while also providing information for future reference. The service also kept me up to date about any causes for concern so I know what to do in the future. More

Inspection sticker placement Service tech placed inspection sticker in line of site on my wifes windshield. She asked for the sticker to be moved to the proper position(per state Service tech placed inspection sticker in line of site on my wifes windshield. She asked for the sticker to be moved to the proper position(per state requirements) and was told by service advisor that the sticker cannot be moved. I took the car back in the following day to talk to the service advisor that my wife dealt with the day before. Without hesitation she took the car out back and had the tech move the sticker to the proper position. I was frustrated to have to make a second trip back to have this taken care of when clearly It could have easily been taken care of when my wife mentioned it the day she had the inspection done. More