1,595 Reviews of Werner Mazda - Service Center
Mazda Software Still SUCKS! It's been 14 months since MAZDA broke the InfoTainment system in my 2016.5 CX-5 with a crappy software update and 3 software updates since and yet eve It's been 14 months since MAZDA broke the InfoTainment system in my 2016.5 CX-5 with a crappy software update and 3 software updates since and yet everything is still as broken as ever. I will NEVER purchase a Mazda again and will tell everyone I know how lousy this brand is. I'll try to dump this thing and replace it with something better if I don't lose my shirt on a trade-in (although I probably will because others likely already know what I didn't when I bought this xxx). More
Oil change and tire rotation Werner takes great care of my car. Knowledgeable staff and service mechanics. The gentleman who helped me purchase my vehicle checks in with me regu Werner takes great care of my car. Knowledgeable staff and service mechanics. The gentleman who helped me purchase my vehicle checks in with me regularly. When I'm ready to pay my bill Donna always has a smile for me! More
Quick and painless! I went in for my oil change and NH State inspection and waited for my car. They were on time and the waiting room was comfortable. They had me in a I went in for my oil change and NH State inspection and waited for my car. They were on time and the waiting room was comfortable. They had me in and out in an hour! More
Service appointment. A good service center, they seem very professional and generally timely. Good communication as well. Very efficient and a good pleasant environment t A good service center, they seem very professional and generally timely. Good communication as well. Very efficient and a good pleasant environment to wait in More
Install of tow package The install went well. The fluke light indicator became a problem. Service manager was empowered to accommodate us with a loaner car. The issue was re The install went well. The fluke light indicator became a problem. Service manager was empowered to accommodate us with a loaner car. The issue was resolved and we are very satisfied.Thank so much. More
Service and tire replacement Great experience overall. The staff at Werner are very attentive and were great at communicating what needed to be done during service. There were a f Great experience overall. The staff at Werner are very attentive and were great at communicating what needed to be done during service. There were a few things that need to be fixed, they called me and told me exactly what need to be done and the cost as well. More
Inspection and other work I have had all of my car-work performed at Werner Mazda and I am never disappointed! I arrived a half hour early for my appointed time and they took m I have had all of my car-work performed at Werner Mazda and I am never disappointed! I arrived a half hour early for my appointed time and they took my car in early. I waited less than an hour for my inspection, tire rotation, and oil change. I really appreciate the speedy service! More
Friendly service and honest Always get my oil changes and tire rotations here, and am always treated well. The lounge are is great for waiting. The complimentary car wash is a b Always get my oil changes and tire rotations here, and am always treated well. The lounge are is great for waiting. The complimentary car wash is a bonus. More
Mazda full circle and oil change Awesome service department. First oil change was free, which is awesome. Got there 1/2 hr early, they took me right in. I waited for car and the waiti Awesome service department. First oil change was free, which is awesome. Got there 1/2 hr early, they took me right in. I waited for car and the waiting room was great. There was free coffee; water, donuts,muffins, fruits and numerous snacks. So awesome plus we had nice seats and a tv. Great experience and can’t wait to go back More
Excellent as Usual I am always greeted by name by the service advisors and service performed is done quickly and perfectly every time. The waiting room is comfortable an I am always greeted by name by the service advisors and service performed is done quickly and perfectly every time. The waiting room is comfortable and generously stocked with snacks and coffee. The drop off program for when I fly out of Manchester is a great program as well. I will not take my Mazda anywhere else. More