1,595 Reviews of Werner Mazda - Service Center
Awesome Keep up the good work. Personnel is very friendly and easy to work with. Always treated with respect. Very knowledgeable and accommodating to ones nee Keep up the good work. Personnel is very friendly and easy to work with. Always treated with respect. Very knowledgeable and accommodating to ones needs. More
sensor difficulty Had a problem with sensors shutting off while driving down highway. I called service at werner and they couldn't have been nicer. Had me coming right Had a problem with sensors shutting off while driving down highway. I called service at werner and they couldn't have been nicer. Had me coming right in and evaluated the situation which turned out to be dirt on my car. They did a free car wash ans lo and behold problem gone.I will now be more vigilant to clearing my sensor areas before I hit the road.Thanks again to Werner Mazda More
Quoted an hour, didn't get finished for 2 hours. Took twice the time quoted. I would have expected an update telling me why there was such a delay. Asked about adding a light bulb and other service Took twice the time quoted. I would have expected an update telling me why there was such a delay. Asked about adding a light bulb and other service way too long into the visit. More
5 star service! Always a pleasant experience when having service done on my car. Jess was very accommodating when scheduling my oil change. Everyone is always very Always a pleasant experience when having service done on my car. Jess was very accommodating when scheduling my oil change. Everyone is always very friendly and I love that they wash and vacuum my car! More
Service I brought my car in to have a couple of safety recalls worked. I picked my car up and was informed that only one had been done the parts for the other I brought my car in to have a couple of safety recalls worked. I picked my car up and was informed that only one had been done the parts for the other one had been on back order. They could of told me that when I made the appointment. Now I have to be inconvenienced and go back whenever the parts come in. Hopefully my steering will not go in the meantime. More
Good Work The work was done correctly. The price was reasonable. The people were friendly. They know my name. I will go there again. I love my Mazda! The work was done correctly. The price was reasonable. The people were friendly. They know my name. I will go there again. I love my Mazda! More
consistent, quality, knowledgeable service, w/good value Have purchased 4 Mazda"s from this dealership. Roger, our salesman, was knowledgeable re: the vehicle, helped us to find one that met our needs perfe Have purchased 4 Mazda"s from this dealership. Roger, our salesman, was knowledgeable re: the vehicle, helped us to find one that met our needs perfectly and was extremely patient as I test drove 8 or 9 vehicles. Finance worked with us towards what we felt was a very fair price for our vehicle. Have had all our service done by Werner Mazda. Consistently provide good value, accurate diagnosis of problems and issues have been fixed right the first time. They are also pro active in advising us of issues that may arise in the near future that will need attention but have never been "pushy". Recommend them highly. More
Fast and convenient I needed a flat tire replaced and no one else could fit me in for a week. Werner told me to come in at any time since it was a flat and they would tak I needed a flat tire replaced and no one else could fit me in for a week. Werner told me to come in at any time since it was a flat and they would take care of it. The issue was resolved quickly and communication was great throughout. I love their flexibility and willingness to help a repeat customer in need without question. More
Absolutely terrible Instead of writing a few words, I'd like to send a letter to someone of importance who would read it on the terrible service provided! Ronald Belan Instead of writing a few words, I'd like to send a letter to someone of importance who would read it on the terrible service provided! Ronald Belanger More
Great customer service My vehicle needed body repair as a result of an accident. The service manager and his team were always great about communicating with me and with my i My vehicle needed body repair as a result of an accident. The service manager and his team were always great about communicating with me and with my insurance company. I was also able to take advantage of the on-site car rental. I highly recommend this service center. More