Werner Mazda - Service Center

Auto body Work Done Right! John OBrien got me in right away to get an estimate. The work got done in three days. The price was very fair and they did a super job! John OBrien got me in right away to get an estimate. The work got done in three days. The price was very fair and they did a super job! More

They did it again! Werner always rocks the service on my car. Thanks again guys. The recon department always does a great job when they vacuum and wash the car. Werner always rocks the service on my car. Thanks again guys. The recon department always does a great job when they vacuum and wash the car. More

Too many stories and excuses. I purchased an extended warranty from this dealership. Whenever I have had any malfunctions with my car, I was always told I was not covered. It wasn' I purchased an extended warranty from this dealership. Whenever I have had any malfunctions with my car, I was always told I was not covered. It wasn't until recently when I asked what exactly does my extended warranty cover, that they realized I purchased additional coverage. I figured they would know that since I purchased it with them. Then they tell me my Extended Warranty covers all the issues I am having with my car. After bringing the car in, I am told only some of it would be covered. And the one thing that was covered, was replacing my SD card for the infotainment system, which was $450. $450 for an SD card? That is laughable. I had to pay a $100 deductible. Very unsatisfied with this place and likely never going back. More

Exxcellent as always. Easy to make appt for a date I preferred. Work done efficiently. Service rep called me re; a part that Mazda recommended replacing. I drive long dista Easy to make appt for a date I preferred. Work done efficiently. Service rep called me re; a part that Mazda recommended replacing. I drive long distances and feel they keep me & my vehicle safe. More

Kind, Curteous, On-time Kind and courteous staff. Service was completed under quoted time. They washed and vac-ed after. The lounge was comfortable with snacks and bevs. GREA Kind and courteous staff. Service was completed under quoted time. They washed and vac-ed after. The lounge was comfortable with snacks and bevs. GREAT! More

Mazda service Have bought several cars and trucks at Werner and have always had a quality vehicle with quality service. I would gladly recommend Werner Mazda to an Have bought several cars and trucks at Werner and have always had a quality vehicle with quality service. I would gladly recommend Werner Mazda to anyone. More

Taken for a Ride When I went for an oil change, I was told my brakes were looking very worn and needed to be replaced and given an astronomical quote. I had a family When I went for an oil change, I was told my brakes were looking very worn and needed to be replaced and given an astronomical quote. I had a family member who is well versed in brake replacement do them for me and learned that I was actually NOT in need of new brakes. Single woman with limited car experience, dealerships think they can take advantage. I have a real problem with that. I’ll never go back. Love my Mazda, but have zero respect for this dealership. More

Routine Check Loyal customer with loyal staff. I like the new video process explaining the issue. I continue to return abc recommend as well. Have for over 15 ye Loyal customer with loyal staff. I like the new video process explaining the issue. I continue to return abc recommend as well. Have for over 15 years! More

quick and thorough The new video feature is nice but not entirely necessary, if it's stressful for the mechanics. I was accidentally charged for service I didn't get a The new video feature is nice but not entirely necessary, if it's stressful for the mechanics. I was accidentally charged for service I didn't get and when I called in the service rep immediately saw what happened, apologized, and fixed. Happy customer. More

90,000 mile service CX-5. Goes the extra mile, treated very well and fairly. John, Service manager called Mazda & got a good price (warranty) for replacement two daytime runn Goes the extra mile, treated very well and fairly. John, Service manager called Mazda & got a good price (warranty) for replacement two daytime running headlights. More