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Werner Mazda - Service Center

Manchester, NH

4.8
1,596 Reviews

1,596 Reviews of Werner Mazda - Service Center

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July 29, 2019

Stellar, trustworthy service I can't speak highly enough of the service department at Werner Mazda. They are trustworthy and reliable, and everyone I interact with is professional More

by robinsoncp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john obrien, Jess Kinney, Ken Armstrong
Aug 08, 2019 -

Werner Mazda responded

Thank your for the review!!

July 29, 2019

Never routine and always pleasant Love Werner and sad to be leaving NH..will not find another dealer and service team like them. Going to miss them all. Donna you are the best! More

by Mtrento
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : john obrien, Jess Kinney, Ken Armstrong
Aug 08, 2019 -

Werner Mazda responded

Thank your for the review!!

July 29, 2019

Timely Service and Responsive Service Reps This is about my fifth or sixth service visit here. My car has always been taken in at the scheduled time and the work completed reasonably close to More

by Bob.cote
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Kinney
Aug 08, 2019 -

Werner Mazda responded

Thank your for the review!!

July 29, 2019

Reliable Always courteous, reliable, professional. I know my Mazda will receive first rate service. I can trust them to give me a straight forward correct diag More

by BobShah44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john obrien, Jess Kinney
Aug 08, 2019 -

Werner Mazda responded

Thank your for the review!!

July 29, 2019

Seevice Service was good and done in a timely fashion. I would recommend your service department to other Mazda owners. The amenities in the waiting room are More

by jzpolock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Trabucco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Turnquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : john obrien, Jess Kinney
Jul 29, 2019 -

Werner Mazda responded

Thank you for the review!!

July 26, 2019

Great people to work with and quality repair The work was excellent and the people were friendly and kept me up to speed on progress. Work completed quickly with no further follow-up required.. More

by jinselman58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Kinney
Jul 29, 2019 -

Werner Mazda responded

Thank you for the review!!

July 25, 2019

Vehicle Repairs I have a better understanding of the process. The relationship between the insurance company, and the dealership. Still unclear about warranties, and More

by Aboogie1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Trabucco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heintz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jess Kinney
Jul 25, 2019 -

Werner Mazda responded

Thank You for the review!!

July 25, 2019

State Inspection I was told I needed a new rotor, brake pads, and that my turbo was about to fail. I was crushed and spent a day trying to decide what I should do. More

by ras71171
Friendliness
Recommend Dealer
No
Employees Worked With
john obrien, Jess Kinney, Ken Armstrong
Jul 25, 2019 -

Werner Mazda responded

I am sorry you feel this way. We took you to your vehicle and presented the issues with your vehicle. You are leaking oil from your turbo shaft. We showed you this. This will cause a failure. The issue with your brakes is not not rotors and pad but the calipers. I am sure your mechanic is good at his job. Our job as a dealership is to make sure your vehicle is not only safe but running in peak condition. Our technicians are honest and trustworthy. As a dealership we believe in full disclosure and open communication with our customers. That is why we show you the issues or test video of the issue. Good luck with your vehicle.

July 22, 2019

Annual Inspection I have had my Miata serviced at Werner for 8 years now. Each time the service has been exceptional at reasonable cost, without the typical up selling More

by Markhopkins17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Werner Mazda responded

Thank You for the review!!

July 20, 2019

Very efficient & helpful Installed towing hitch & wiring, reasonable quote, efficient scheduling & loaner car, also updated system and ordered minor warranty part for later in More

by jp32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john obrien, Jess Kinney
Jul 25, 2019 -

Werner Mazda responded

Thank You for the review!!

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